Clinical Communications Project Manager

Networking Technologies + Support; Richmond (VA); On-site; USD 105,000 - 134,000; Full time

Job summary

Networking Technologies + Support (NTS) is seeking an experienced IT project manager to lead a cross-functional program spanning clinical and IT workstreams. You will coordinate milestones, engage nursing leadership, and ensure go-live readiness for Epic and related clinical devices.

The role requires 7+ years in IT project management, with healthcare deployment experience, strong governance navigation, and collaboration with vendors to meet delivery timelines.

Qualifications

• 7+ years IT project management experience, 4+ years in healthcare.
• Experience running multi-workstream, multi-vendor programs in healthcare or large enterprises.
• Direct experience managing clinical communications technology programs.
• Experience managing large-scale clinical device deployments in patient care environments.
• Track record managing stakeholder relationships across IT, nursing leadership, clinical informatics, compliance, and executive leadership.
• Experience navigating healthcare governance: change advisory boards, technical review boards, InfoSec reviews, HIPAA touchpoints.
• Knowledge of clinical communications infrastructure-middleware, nurse call, VoIP, and unified communications.
• Understanding Epic workflows and how alerts interact with clinical devices.

Responsibilities

• Own the integrated program plan across all workstreams, tracking milestones and changes.
• Facilitate Executive Steering Committee prep, facilitation, decisions, and updates.
• Execute the full communication plan including weekly IT leadership and bi-weekly clinical readiness recaps.
• Run end-to-end change control: intake, impact assessment, approvals, and communication.
• Lead bi-weekly IT and Clinical Readiness meetings with nursing leadership.
• Engage nursing leaders on deployment readiness, staffing, device allocations, training, and go-live logistics.
• Coordinate with clinical informatics and Epic teams for workflow validation and go-live readiness.
• Navigate InfoSec, Compliance, and HIPAA compliance reviews and policies.
• Lead weekly coordination with Zebra Technologies, Connexall, and Epic resources.
• Hold vendors accountable to deliverables, track commitments, and escalate slippage.

Skills

IT project management

Healthcare environment

Multi-workstream programs

Clinical communications

Stakeholder management

InfoSec & HIPAA

Epic workflows

Nurse call systems

MDM Intune

Wireless infrastructure

Education

Bachelor's degree IT/Healthcare Informatics/Business

Tools

Epic

Zebra Technologies

Connexall

Job description

Duties:

• Own the integrated program plan across all workstreams-tracking milestones, dependencies, risks, issues, decisions, actions, and changes.
• Facilitate the Executive Steering Committee-prep, facilitation, decision capture, and follow-up executive update distribution.
• Execute the full communication plan: weekly IT leadership status, bi-weekly clinical readiness recaps, weekly project team meetings, and program health posts.
• Run formal change control end-to-end: intake, impact assessment, stakeholder approvals, decision logging, and communication
• Run bi-weekly IT and Clinical Readiness meetings with nursing leadership and clinical operations partners.
• Engage unit-level nursing leaders, educators, and super users on deployment readiness-staffing, device allocations, training, and go-live logistics.
• Coordinate with clinical informatics and Epic teams for workflow validation, training, and go-live readiness.
• Navigate InfoSec, Compliance, and Regulatory review requirements. Patient data exposure assessments, HIPAA alignment, and lock-screen policy decisions are part of this role.
• Lead weekly coordination meetings with Zebra Technologies, Connexall, and Epic implementation resources.
• Hold vendors accountable to deliverables and timelines. Track commitments formally. Escalate when commitments slip

Skills:

Years and Type of Required Experience:

• 7 or more years of IT project management experience, with at least 4 years in a clinical or healthcare environment.
• Other Knowledge, Skills and Abilities Required:
• Demonstrated experience running multi-workstream, multi-vendor programs in healthcare or large enterprise settings.
• Direct experience managing clinical communications technology programs. Not optional.
• Experience managing large-scale clinical device deployments in active patient care environments.
• Track record managing stakeholder relationships across IT, nursing leadership, clinical informatics, compliance, and executive leadership.
• Experience navigating healthcare governance: change advisory boards, technical review boards, InfoSec reviews, and HIPAA compliance touchpoints.
• Working knowledge of clinical communications infrastructure-middleware and alarm routing, nurse call systems, clinical mobile devices, VoIP, and unified communications platforms.
• Familiarity with MDM platforms (Microsoft Intune preferred) and enterprise wireless infrastructure requirements for clinical devices.
• Understanding of Epic clinical workflows, specifically how alert and alarm notifications behave within Epic and how they interact with clinical device endpoints.

• Ability to read and manage technical project plans spanning infrastructure, integration, and clinical application workstreams simultaneously.

Education Required:

Bachelor's degree in IT, Healthcare Informatics, Business, or a related field.

• Seniority Level

  Mid-Senior level

• Industry
  • Hospitals and Health Care
  • Public Health
  • Technology, Information and Media
• Employment Type Temporary 40/hours
• Pay range: $75.23 - $96.67

Networking Technologies + Support (NTS) is an Equal Opportunity Employer.

NTS is a drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.