Clinical Center Leader: Operations, Staffing & Quality

ChenMed LLC; United States; On-site; USD 54,000 - 78,000; Full time

Job summary

ChenMed is seeking a Center Clinical Manager to drive day-to-day back-office center operations, including clinical quality, compliance, HR and staff supervision. The role collaborates with Center Leadership to design and implement clinical operation strategies that meet organizational goals.

The incumbent leads hiring, training and ongoing development of Care Promoters, Pharmacy Technicians and X-ray Technicians, leveraging data analytics to improve revenue and patient experience while ensuring

Qualifications

• High school diploma or GED required.
• BA/BS in Business or Healthcare Administration preferred.
• LPN license or CMA certification required; other clinical licensure/certifications may be considered.
• IV Therapy certification where required by state.
• Basic Life Support (BLS) certification within 90 days of employment.

Responsibilities

• Collaborates with Center and Divisional leaders to provide VIP service to patients, family members and staff.
• Manages clinical operations to meet metrics, growth strategy and membership goals.
• Oversees staffing scheduling, payroll and PTO; plans for shortages.
• Performs direct patient care duties as needed; may include Care Promoter activities.
• Uses data analytics to support revenue growth and improve quality ratings.
• Develops protocols to improve staff productivity and coaches clinical staff performance.
• Manages medical equipment and ensures preventive maintenance.
• Ensures regulatory compliance with OSHA, HIPAA and related standards.

Skills

Healthcare operations

Leadership

Data analytics

Communication

Staff coaching

Problem solving

Multitasking

Team collaboration

Education

High school diploma or GED

BA/BS in Business or Healthcare Administration

LPN license or CMA certification

IV Therapy certification

BLS certification

Tools

EMR system

Job description

ChenMed is seeking a Center Clinical Manager to drive day-to-day back-office center operations, including clinical quality, compliance, HR and staff supervision. The role collaborates with Center Leadership to design and implement clinical operation strategies that meet organizational goals.

The incumbent leads hiring, training and ongoing development of Care Promoters, Pharmacy Technicians and X-ray Technicians, leveraging data analytics to improve revenue and patient experience while ensuring