Center Clinical Operations Leader

ChenMed; Tampa (FL); On-site; USD 54,000 - 78,000; Full time

Job summary

ChenMed in Tampa seeks a Center Clinical Manager to lead day-to-day back-office operations, drive clinical quality, compliance, and patient experience. You will supervise Care Promoters and Pharmacy/Medication Technicians while guiding staffing and performance management.

Using dashboards and analytics, you'll inform business strategies to improve revenue, quality ratings and patient flow. Collaborate with PCPs and center leadership to coach staff and ensure regulatory standards are met.

Qualifications

• Progressive work experience in a medical clinic or hospital setting.
• Experience managing clinical operations and staff.
• Strong leadership and communication skills.
• Ability to use data analytics to drive performance.

Responsibilities

• Collaborates with center and divisional leaders to ensure VIP service and patient experience.
• Manages staffing, payroll, PTO and scheduling to meet operational goals.
• Oversees direct patient care duties when needed and supports Care Promoters.
• Uses analytics to improve revenue, quality ratings and clinical gaps.
• Develops protocols to improve staff productivity and performance.
• Ensures regulatory compliance with OSHA and HIPAA.

Skills

Healthcare operations

Staff leadership

Data analytics

HIPAA compliance

MS Office

Travel up to 10%

Education

B.A./B.S. in Healthcare Administration or related field

LPN license in current state or CMA certification

BLS certification

Tools

EMR systems

Microsoft Office

Job description

ChenMed in Tampa seeks a Center Clinical Manager to lead day-to-day back-office operations, drive clinical quality, compliance, and patient experience. You will supervise Care Promoters and Pharmacy/Medication Technicians while guiding staffing and performance management.

Using dashboards and analytics, you'll inform business strategies to improve revenue, quality ratings and patient flow. Collaborate with PCPs and center leadership to coach staff and ensure regulatory standards are met.