Clinical Center Associate II / Senior Clinical Center Associate – Full-Time Day Shift Opportuni[...]

Roswell Park Comprehensive Cancer Center; Roswell (NM); On-site; USD 33,599 - 37,636; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Roswell Park Comprehensive Cancer Center is seeking a detail-oriented Clinical Center Associate II or Senior Clinical Center Associate for various openings during day shifts. This role is pivotal in supporting daily operations across multiple departments, ensuring exceptional service and seamless clinic operations.

Responsibilities include assisting patients, managing schedules, and recording physician orders in both inpatient and outpatient settings. Starting hourly rates are $24.39 for Clinical Center Associate II and $27.32 for Senior Clinical Center Associate, with a comprehensive benefits package available.

Qualifications

• Experience in a clinical setting requiring the use of medical terminology.
• Possess a valid Associate degree or Medical Office Assistant certification.
• Minimum of two to four years of administrative support experience required.

Responsibilities

• Support daily operations across departments.
• Assist patients and visitors in a clinical setting.
• Manage clinic schedules and process physician orders.

Skills

Medical terminology

Administrative support

Customer service

Education

High school diploma

Associate's degree

Medical Office Assistant Associate’s degree

Job description

Title

Clinical Center Associate II / Senior Clinical Center Associate (Various Openings / Day Shift)

Company: Roswell Park Comprehensive Cancer Center

Department: Nursing - Resource Pool

Time Type: Full time

Weekly Hours: 37.5

FTE: 0.9375

Summary

Be the heart of our patient experience. We are seeking a detail‑oriented Clinical Center Associate II or Senior Clinical Center Associate to support daily operations across multiple departments. Day shift opportunities are available, primarily in inpatient and outpatient clinic settings. In this role, you’ll be the welcoming face and steady hand behind the scenes—answering calls, assisting patients and visitors, managing clinic schedules, and accurately recording physician orders. You’ll help guide patients through their visits, handle co‑pay collections with care and professionalism, and collaborate closely with a supportive care team. Working in a confidential, supervised setting, you’ll play a vital role in ensuring exceptional service, seamless operations, and a positive experience for everyone who walks through our doors.

The starting hourly rate for the Clinical Center Associate II position is $24.39. The starting hourly rate for the Senior Clinical Center Associate position is $27.32.

Both positions include a comprehensive benefits package.

Qualifications

Senior Clinical Center Associate

• Medical Office Assistant Associate’s degree and the equivalent of four (4) years of full‑time administrative support experience in a clinical setting requiring the use of medical terminology; or
• Associate’s degree and the equivalent of five (5) years of full‑time administrative support experience in a clinical setting requiring the use of medical terminology; or
• High school diploma or high school equivalency diploma, completion of a Roswell Park‑approved medical assistant certificate program and the equivalent of five (5) years of full‑time administrative support experience in a clinical setting requiring the use of medical terminology; or
• High school diploma or high school equivalency diploma and the equivalent of six (6) years of full‑time administrative support experience in a clinical setting requiring the use of medical terminology; or
• High school diploma or high school equivalency diploma and the equivalent of five (5) years of full‑time experience in customer service and successful completion of a Clinical Center Associate traineeship at Roswell Park Comprehensive Cancer Center.

NOTE: Degrees must be conferred by an accredited school, college, or university, or by an institution recognized by Roswell Park Comprehensive Cancer Center and/or Health Research Incorporated as adhering to acceptable educational standards.

Clinical Center Associate II

• Medical Office Assistant Associate’s degree and the equivalent of two (2) years of full‑time administrative support experience in a clinical setting requiring the use of medical terminology; or
• Associate’s degree and the equivalent of three (3) years of full‑time administrative support experience in a clinical setting requiring the use of medical terminology; or
• High school diploma or high school equivalency diploma, completion of a Roswell Park‑approved medical assistant certificate program and the equivalent of three (3) years of full‑time administrative support experience in a clinical setting requiring the use of medical terminology; or
• High school diploma or high school equivalency diploma and the equivalent of four (4) years of full‑time administrative support experience in a clinical setting requiring the use of medical terminology; or
• High school diploma or high school equivalency diploma and the equivalent of three (3) years of full‑time experience in customer service and successful completion of a Clinical Center Associate traineeship at Roswell Park Comprehensive Cancer Center.

NOTE: Degrees must be conferred by an accredited school, college, or university, or by an institution recognized by Roswell Park Comprehensive Cancer Center and/or Health Research Incorporated as adhering to acceptable educational standards.

Equal Employment Opportunity Statement

Roswell Park Cancer Institute Corporation (RPCIC) and Health Research Inc. (HRI) Roswell Park Division believe that all persons are entitled to equal employment opportunities, and we do not discriminate against our employees, applicants or job seekers because of their race, color, religion, sex, sexual orientation, gender identity or expression, national origin, creed, age, disability, pregnancy‑related condition, military or veteran status, marital or familial status, domestic violence victim status, citizenship status, genetic information, individual’s relationship or association with a member of a protected category or any other protected group status as defined by law.

Reasonable Accommodation Request

RPCIC and HRI are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email HR‑[e-mail] and let us know the nature of your request and your contact information.