Clinical Case Management Lead — Behavioral Health

Mary Washington Healthcare; Fredericksburg (VA); On-site; USD 107,453,000 - 161,179,000; Full time

Job summary

Mary Washington Healthcare in Fredericksburg, VA, seeks an experienced clinical operations leader to oversee shift operations and supervise staff providing patient care at Mary Washington Hospital and Stafford Hospital.

The role emphasizes strategic supervision, program compliance, and partnership with leadership to improve care delivery, with strong emphasis on mentoring, resource management for Associates.

Qualifications

• Master’s degree in a behavioral health discipline required.
• Licensed as an LCSW or LPC by the Virginia Department of Health required.
• Knowledge of developmental issues impacting patients required.
• Demonstrated proficiency in verbal and written communication required.
• Experience with Microsoft Office programs required.
• CPI certification required within 90 days of hire.
• AHA BLS Provider CPR required at hire.
• A minimum of two years in clinical management experience is preferred.
• A minimum of six years in mental health experience is preferred.
• Professional affiliation with an organization pertaining to clinical specialty preferred.
• Working knowledge of reimbursement and managed health care systems preferred.

Responsibilities

• Supervises the day-to-day operations of clinical case management and consultative services.
• Develops, implements, and monitors compliance to ensure standards of practice for patient care.
• Coordinates a structured, strengths-based learning experience as a field liaison for Master’s level students, providing clinical supervision and communication.
• Provides clinical supervision of Associates.
• Utilizes the Performance Improvement process to identify opportunities in clinical practice and operations.
• Facilitates team collaboration with department leadership to develop and implement improvements.
• Reviews and supervises the disposition of patients seen by case management staff.
• Performs case management duties and acts as a resource to Associates.
• Responsible for recruitment, selection, orientation, and retention of Associates.
• Provides coaching, mentoring and counseling as appropriate.
• Monitors the use of clinical resources; works with leadership to implement care utilizing resource management.
• Performs other related duties as assigned.

Skills

Verbal communication

Written communication

Leadership

Clinical supervision

Team collaboration

Resource management

CPI certification

BLS CPR

Microsoft Office

Mental health exp

Reimbursement knowledge

Education

Master’s in behavioral health

Licensed as LCSW or LPC

Tools

Microsoft Office

CPI certification

AHA BLS CPR

Job description

Mary Washington Healthcare in Fredericksburg, VA, seeks an experienced clinical operations leader to oversee shift operations and supervise staff providing patient care at Mary Washington Hospital and Stafford Hospital.

The role emphasizes strategic supervision, program compliance, and partnership with leadership to improve care delivery, with strong emphasis on mentoring, resource management for Associates.