Clinical Care Assistant

Ohio-Ent-; Westerville (OH); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Paid time off

Paid holidays

401(k)

Paid STD/LTD/Life

Job summary

Ohio ENT is seeking a Clinical Care Assistant for our Westerville location. This role involves greeting patients, taking vitals, rooming patients, and ensuring smooth charting and documentation. You will support physicians during procedures and help maintain clean, compliant clinical spaces.

The position offers competitive pay, benefits, and opportunities for growth within the organization. A minimum of one year in a medical office is preferred, with strong communication and computer skills

Qualifications

• Minimum of 1 year experience in a medical office environment preferred.
• Excellent oral and written communication skills required.
• Knowledge of practice management software, timekeeping software and EHR packages.
• Knowledge of Microsoft Office software required.
• Adheres to HIPAA privacy and security regulations and guidelines.
• Complies with OSHA standards and guidelines.

Responsibilities

• Greet patients and take vitals as needed.
• Room patients and document chief complaints in the medical record.
• Prepare exam rooms and clean instruments per protocol.
• Answer phones and return patient calls promptly.
• Manage EMR desktop and alerts/flags.
• Assist physicians during procedures.
• Provide discharge instructions/education to patients.

Skills

Medical office experience

Communication skills

HIPAA compliance

MS Office proficiency

EMR/EHR familiarity

Time management

Tools

Practice management software

Timekeeping software

EHR packages

Job description

Summary of Duties:

Responsibilities of the Clinical Care Assistant include greeting patients, taking vitals as needed, rooming the patient, completing chart documentation, cleaning exam rooms, cleaning instruments/scopes, answering phones and returning calls in a timely manner.

Locations:

Westerville (Cooper Road) | Oral Pathology

Essential Functions:

• Appropriately documents patient’s chief complaint in medical record.
• Verify all test results are ready for the physician.
• Clean instruments per protocol and maintain clean work area.
• Assists in tracking medical and office supplies.
• Distributes/Routes faxes, test results, referral letters, etc. as necessary.
• Answer incoming phone calls and returns patient calls in a timely manner.
• Manages EMR desktop and alerts/flags.
• Assist physicians during procedures.
• Prepare and date sterile kits per protocol
• Provides discharge instruction/education to patients. Reviews handouts with patients.

If you are a highly motivated individual with a passion for providing excellent patient care, we encourage you to take a look at our Clinical Care Assistant opportunity. We offer a competitive salary and benefits package, as well as opportunities for growth and advancement within our organization.

Competitive Pay & Benefits:

Med/Dental/Vision, Paid Personal Time, Paid Holidays, 401K, Paid STD/LTD/Life

Work Environmental:

Medical office environment. Mondays-Fridays | 8:00 a.m. – 5:00 p.m. Occasional overtime may be required

PM20

Requirements

Skills/Experience:

• A minimum of 1 year experience in a medical office environment desired.
• Excellent oral and written communication skills required.
• Knowledge of practice management software, timekeeping software and EHR packages.
• Knowledge of Microsoft Office software required.
• Adheres to all HIPAA privacy and security regulations and guidelines.
• Must be aware of and comply with all OSHA standards and guidelines.