Clinical Assistant Team Lead - Waltham, MA

IVI RMA GLOBAL; Waltham (MA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

401K Plan

Paid Time Off

Job summary

IVIRMA Global is seeking a Clinical Assistant Team Lead for our Waltham, MA offices. This full-time role supports clinical staff across eight centers, overseeing scheduling, training, and inventory management.

The position requires a CMA with phlebotomy certification and at least two years in a multi-physician practice. Strong EMR and MS Office skills are essential for daily operations.

Qualifications

• Two years in a multi-physician practice with clinical/admin duties preferred.
• Experience in women's health or reproductive endocrinology is preferred.
• Strong knowledge of medical terminology is required.

Responsibilities

• Trains, evaluates, and coaches clinical staff.
• Oversees MA schedules across 8 centers.
• Maintains inventory for clinical supplies and phlebotomy items.
• Ensures safety and OSHA compliance in the office.

Skills

Leadership

Medical terminology

Staff coaching

Multi-office coordination

Education

High School diploma or equivalent

Certified Medical Assistant

Phlebotomy certification

Tools

EMR systems

Microsoft Office

Job description

Boston IVF is currently seeking a Clinical Assistant Team Lead to join our Waltham practice. This position is a full-time position Monday-Friday 7:00am-3:00pm, subject to change with patient volume and coverage. Rotating weekends and holidays.

Job Purpose:

The Lead Clinical Assistant oversees clinical employees in their assigned office. This position works collaboratively with Clinical Management Team to ensure offices are adequately staffed and trained to provide excellent patient care. This position provides training to new staff and continuing education to all clinical staff.

Essential Functions And Accountabilities

• Trains, evaluates, and coaches employees.
• Oversees clinical staff schedules, assignments, and break times.
• Oversees maintenance of clinical supplies inventory in all assigned offices.
• Oversees clinical and phlebotomy supplies/ordering/inventory tracking.
• Maintains a Safe and Clean work environment.
• Collaborates with outside vendors to track/resolve errors and troubleshoot equipment issues.
• Educates clinical staff on all clinical standard of practice policies and work instructions.
• Maintains OSHA safety standards in office. Elevates deficiencies to Clinical Management Team.
• Effectively communicates with staff to resolve employee conflicts, complaints. Elevates to Clinical Manager/Human Resources as needed.
• Responsible for owning the weekly and daily MA schedule, managing call-outs, and overseeing staffing for the MA department across all 8 centers.

Academic Training

• High School Diploma or equivalent (GED) - required
• Completion of Certified Medical Assistant Program - preferred
• Studies level: Certification
• Studies area: Medical Assistant program
• Phlebotomy State certification required
• Studies level: Certification
• Studies area: Phlebotomy Program

Position Requirements/Experience

• Minimum of two years’ experience in a multi-physician practice (three or more physicians) with proven work experience in both clinical and administrative areas - preferred
• Previous experience in women's health or reproductive endocrinology and infertility – preferred
• Previous Team Lead or Supervisor experience – preferred
• Knowledge of medical terminology - required

Technical Skills

• Working knowledge of Microsoft Office, especially Outlook and Excel.
• EMR experience - required
• Experience assisting in office procedure and office machines (i.e., computer, fax, copier, etc.).
• Phlebotomy experience preferred

IVI-RMA offers a comprehensive benefits package to all employees who work a minimum of 30 hours per week.

• Medical, Dental, Vision Insurance Options
• Retirement 401K Plan
• Paid Time Off & Paid Holidays
• Company Paid: Life Insurance & Long-Term Disability & AD&D
• Flexible Spending Accounts
• Employee Assistance Program
• Tuition Reimbursement

About IVIRMA Global

IVIRMA is the largest group in the world devoted exclusively to human Assisted Reproduction Technology. Along with the great privilege of providing fertility care to our patients, IVIRMA embraces the great responsibility of advancing the field of human reproduction. IVIRMA Innovation, as one of the pillars of IVIRMA Global, is a renowned leader in fertility research and science. Check out our websites at: https://rmanetwork.com/ & https://www.ivirma.com/

EEO

“IVIRMA is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: IVIRMA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at IVIRMA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion and/or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. IVIRMA will not tolerate discrimination or harassment based on any of these characteristics. IVIRMA encourages applicants of all ages.”

Monday - Friday 7:00am - 3:00pm