Clinical Assistant Team Lead: Patient Care & Training

Boston IVF; Waltham (MA); On-site; USD 68,770,000 - 81,664,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Retirement 401K Plan

Paid Time Off & Holidays

Life Insurance & LT Disability & AD&D

Flexible Spending Accounts

Employee Assistance Program

Tuition Reimbursement

Job summary

Boston IVF seeks a Clinical Assistant Team Lead in Waltham, MA. This full-time role runs Monday–Friday, 7:00am–3:00pm, with rotating weekends and holidays. The Lead will supervise clinical staff, manage schedules, and ensure safety and quality in patient care across eight centers.

Required: High School Diploma or GED, phlebotomy certification, CMA program preferred, EMR experience, and strong medical terminology knowledge. Prior leadership in a multi-physician practice is a plus.

Qualifications

• High School Diploma or GED required; CMA program preferred.
• Phlebotomy certification required; CMA program preferred.
• EMR experience is required; familiarity with medical terminology is expected.

Responsibilities

• Trains, evaluates, and coaches clinical staff.
• Oversees staff schedules, assignments and breaks in the MA department.
• Manages clinical supplies inventory across eight centers.
• Ensures OSHA safety standards and office cleanliness.
• Communicates with staff to resolve conflicts and escalate as needed.
• Owns weekly and daily MA scheduling and coverage.

Skills

Medical terminology

Microsoft Office

Outlook

Excel

Education

High School Diploma or GED

Certified Medical Assistant Program

Phlebotomy Certification

Tools

EMR system

Office equipment

Job description

Boston IVF seeks a Clinical Assistant Team Lead in Waltham, MA. This full-time role runs Monday–Friday, 7:00am–3:00pm, with rotating weekends and holidays. The Lead will supervise clinical staff, manage schedules, and ensure safety and quality in patient care across eight centers.

Required: High School Diploma or GED, phlebotomy certification, CMA program preferred, EMR experience, and strong medical terminology knowledge. Prior leadership in a multi-physician practice is a plus.