Clinical Assistant/ CSR | Cardio North | Days | Full Time

UF Health (old); Jacksonville (FL); On-site; USD 34,000 - 52,000; Full time

Job summary

UF Health in Jacksonville, FL is seeking a Clinical Assistant to provide patient care support and handle administrative tasks under supervision of licensed physicians and managers. You will perform diagnostic testing, assist with registrations and scheduling, and contribute to a collaborative care team.

The role involves scribe duties, venipuncture for lab draws, and efficient communication across departments. Travel up to 25% is required.

Qualifications

• 2-4 years clerical/customer service experience; health care setting preferred.
• Experience with third party payors and data entry of patient demographics preferred.
• Basic Life Support (BLS) required at time of hire.

Responsibilities

• Assist with patient examination or treatments.
• Perform diagnostic testing such as stress test, ABI’s, and EKG.
• May perform scribe functions by documenting provider/patient interactions in the EMR under supervision of a licensed clinician.
• Observe and report patient signs or symptoms; participate in Performance Improvement projects; active care team member.
• Assist with vital signs and medication reconciliation, ensuring customer service quality for patients and staff.
• Assist with test scoring, report communication, and venipuncture for lab draws.
• Receive and direct messages to appropriate personnel; coordinate with other departments and physicians.
• Maintain patient scheduling and complete registration per guidelines; interview and register patients.
• Enter patient dispositions, diagnostic codes, orders, charges and payments in EMR.
• All other duties as assigned; travel up to 25%.

Skills

Clerical skills

Customer service

Medical terminology

Attention to detail

Education

High School Diploma or GED

BLS Certification

Tools

EMR / EHR software

Job description

Overview

Provides excellent customer service and greets patients entering the department/practice. A multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician and Office Manager or Team Lead. The Clinical Assistant will perform diagnostic testing under the supervision of the Physician/Extender.

Responsibilities

Essential Functions

• Assist with patient examination or treatments,
• Perform diagnostic testing such as stress test, ABI’s, and EKG.
• May perform scribe functions by documenting all provider /patient interactions in the medical record under the supervision and responsivity of a license’s clinician.
• Observe and report patients’ signs or symptoms; Participate in Performance Improvement projects; Participates as an active care team member in the coordination of patient care
• Assist with patient Vital signs/medication reconciliation: Provides a standard of excellent as it relates to customer service for patients, staff members, and other customers.
• Assist with test scoring; Assist with report communication; Assist in venipuncture for lab draws
• Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the departmental/practice operations.
• Maintains patient scheduling functions, and sets patient appointments through established guidelines. Interviews and completes the registration process for patients utilizing the specific service.
• Interviews and completes the registration process for patients utilizing the specific service.
• Keys patient dispositions, diagnostic codes, patient orders, charges and payments as defined in the electronic medical record.
• All other duties as assigned
• Travel up to 25%

Qualifications

Experience Requirements

• 2-4 years Two - Four years Clerical/customer service experience -ideally
• in a health care related industry preferred
• 1 year One-year experience with third party payors and computer
• experience for in putting data and reviewing patient demographic material preferred

Education Requirements

• High School Diploma or GED Equivalent required
• Degree in medicine, with plans for a career in dental, medicine, advanced
• medical practice, pharmacy, chiropractor, physical and occupational therapy or
• other allied health fields. required
• Basic Life Support (BLS) required at time of hire

UFJPI is an Equal Opportunity Employer and Drug Free Workplace