Clinical Assistant/ CSR | Cardio North | Days | Full Time

University of Florida Jacksonville Physicians, Inc.; Jacksonville (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

University of Florida Jacksonville Physicians, Inc. is seeking a Clinical Assistant to greet patients, support administrative and clinical procedures, and work under the supervision of a licensed physician and Office Manager or Team Lead.

You will perform diagnostic testing, help with patient examinations, document provider interactions, assist with scheduling, and participate in care coordination, with travel up to 25%.

Qualifications

• 2-4 years clerical/customer service experience in a health care related industry preferred
• 1 year experience with third party payors and computer
• experience inputting data and reviewing patient demographic material preferred

Responsibilities

• Assist with patient examination or treatments
• Perform diagnostic testing such as stress test, ABI’s, and EKG
• May perform scribe functions by documenting provider/patient interactions in the medical record under supervision
• Observe and report patients’ signs or symptoms; participate in Performance Improvement projects
• Assist with patient vital signs/medication reconciliation and customer service standards
• Assist with test scoring; assist with report communication; venipuncture for lab draws
• Receive and direct messages to appropriate personnel; coordinate with other departments and outside organizations
• Maintain patient scheduling functions and set appointments per guidelines; complete patient registrations
• Record patient dispositions, diagnostic codes, orders, charges and payments in EMR
• All other duties as assigned
• Travel up to 25%

Skills

Customer service

Administrative support

Clinical assistance

Education

High School Diploma or GED

Medical allied health degree (preferred)

BLS Certification

Job description

Overview

Job Duties Provides excellent customer service and greets patients entering the department/practice. A multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician and Office Manager or Team Lead. The Clinical Assistant will perform diagnostic testing under the supervision of the Physician/Extender.

Responsibilities

Essential Functions

• Assist with patient examination or treatments,
• Perform diagnostic testing such as stress test, ABI’s, and EKG.
• May perform scribe functions by documenting all provider /patient interactions in the medical record under the supervision and responsivity of a license’s clinician.
• Observe and report patients’ signs or symptoms; Participate in Performance Improvement projects; Participates as an active care team member in the coordination of patient care
• Assist with patient Vital signs/medication reconciliation: Provides a standard of excellent as it relates to customer service for patients, staff members, and other customers.
• Assist with test scoring; Assist with report communication; Assist in venipuncture for lab draws
• Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the departmental/practice operations.
• Maintains patient scheduling functions, and sets patient appointments through established guidelines. Interviews and completes the registration process for patients utilizing the specific service.
• Interviews and completes the registration process for patients utilizing the specific service.
• Keys patient dispositions, diagnostic codes, patient orders, charges and payments as defined in the electronic medical record.
• All other duties as assigned
• Travel up to 25%

Qualifications

Experience Requirements

• 2-4 years Two - Four years Clerical/customer service experience -ideally
• in a health care related industry preferred
• 1 year One-year experience with third party payors and computer
• experience for in putting data and reviewing patient demographic material preferred

Education Requirements

• High School Diploma or GED Equivalent required
• Degree in medicine, with plans for a career in dental, medicine, advanced medical practice, pharmacy, chiropractor, physical and occupational therapy or other allied health fields. required
• Basic Life Support (BLS) required at time of hire

UFJPI is an Equal Opportunity Employer and Drug Free Workplace