Clinical & Administrative Medical Assistant

Mass General Brigham; Wellesley (MA); On-site; USD 24,000 - 32,000; Full time

Job summary

Mass General Brigham is seeking an Administrative Support role at Spaulding Rehabilitation Hospital Corporation to assist with both clinical and administrative tasks. The position supports smooth patient visits, scheduling, intake, and proper documentation in the electronic medical record under general supervision.

Responsibilities include greeting patients, handling calls, coordinating appointments, and assisting in patient flow.

Qualifications

• High School Diploma or Equivalent required.
• Can this role accept experience in lieu of a degree? No
• BLS/CPR preferred
• Healthcare office experience 0 year required, >1 year preferred
• Basic proficiency with all Office Suite; ability to manage routine tasks and follow protocols

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service.
• Assist in minimally invasive procedures.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Perform patient intake including vital signs.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• Process patient supplied forms and scan documents and imaging into patient medical record.
• Open and distribute mail or faxes.
• Document appropriately in electronic medical record per scope of practice.
• May be required to accept co-payments.
• Handle, screen and/or take messages related to general patient inquiries, prior authorizations, referrals, and appointments.
• May monitor patients in waiting room and responds to any needs for information.
• Assists in patient flow processes.

Skills

Office suite proficiency

Phone system usage

Written communication

Reading comprehension

Time management

Organization

Education

High School Diploma or Equivalent

Job description

Mass General Brigham is seeking an Administrative Support role at Spaulding Rehabilitation Hospital Corporation to assist with both clinical and administrative tasks. The position supports smooth patient visits, scheduling, intake, and proper documentation in the electronic medical record under general supervision.

Responsibilities include greeting patients, handling calls, coordinating appointments, and assisting in patient flow.