Medical Office Assistant – Clinical Front Desk

The General Hospital Corporation; Belmont (MA); On-site; USD 24,000 - 32,000; Full time

Job summary

Mass General Brigham is seeking an administrative assistant to support clinical service operations under supervision. The role performs routine clerical tasks, schedules patient visits, checks in/out, and aids in documenting and organizing patient information.

You will greet patients, answer phones, process billing forms, handle mail, and help maintain accurate records. The position emphasizes strong time management, clear communication, and teamwork within a fast-paced healthcare environment.

Qualifications

• High School Diploma or Equivalent required.
• 0-1 year healthcare office experience preferred.

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones and schedule appointments.
• File materials in patient folders and print appointment schedules.
• Process patient billing forms and scan to patient medical record.
• Call for patient medical records and laboratory test results.
• Open and distribute mail or faxes.
• Type forms, records, schedules, memos, etc., as directed.
• Assist in patient flow processes.

Skills

Office Suite

Phone system

Written communication

Time management

Organizational skills

Education

High School Diploma or Equivalent

Job description

Mass General Brigham is seeking an administrative assistant to support clinical service operations under supervision. The role performs routine clerical tasks, schedules patient visits, checks in/out, and aids in documenting and organizing patient information.

You will greet patients, answer phones, process billing forms, handle mail, and help maintain accurate records. The position emphasizes strong time management, clear communication, and teamwork within a fast-paced healthcare environment.