Clinical Administrative Assistant - Pediatric Care

Lurie Children's; Chicago (IL); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

PTO, Holidays and Parental Leave

403(b) with 5% employer match

Employee Assistance Program

Job summary

Lurie Children’s Hospital of Chicago seeks an Administrative Assistant to support clinical leadership at Streeterville, Chicago. The role covers scheduling, medical records coordination, and multi-department visits to ensure efficient patient care.

The ideal candidate has a high school diploma and strong communication, prioritization, and detail-orientation skills. This full-time position offers competitive pay and comprehensive benefits in a pediatric hospital environment.

Qualifications

• High school diploma or equivalent required.
• A minimum of two years general office or administrative experience preferred. Hospital or physician office experience preferred.
• Proficiency in Microsoft Office Suite applications.
• Ability to operate standard office equipment and resolve standard problems.
• Excellent communication skills, written and verbal.
• Ability to prioritize projects and strong problem solving skills.
• Demonstrated attention to detail, accuracy, and discretion.
• Ability to provide high level of quality customer service to patient/families, employees, leaders, and external vendors.

Responsibilities

• Schedules appointments and procedures for clinical staff, including outpatient and inpatient procedures.
• Procurement or dissemination of medical records, prior authorizations, and referral information as needed.
• Coordinates complex patient visits involving multiple departments and providers; includes affiliate sites.
• Partner with central scheduling and registration teams to manage patient lists in need of services.
• Act as liaison between patients, families and the clinical team; assist families in navigating the Lurie system.
• Collaborates with central registration to ensure updated insurance information, initiates prior authorization, and obtains referrals when appropriate.
• Other functions as assigned.

Skills

Office administration

Microsoft Office

Communication skills

Prioritization

Attention to detail

Discretion

Customer service

Education

High School Diploma

Job description

Lurie Children’s Hospital of Chicago seeks an Administrative Assistant to support clinical leadership at Streeterville, Chicago. The role covers scheduling, medical records coordination, and multi-department visits to ensure efficient patient care.

The ideal candidate has a high school diploma and strong communication, prioritization, and detail-orientation skills. This full-time position offers competitive pay and comprehensive benefits in a pediatric hospital environment.