Clinical Administrative Assistant - Cardiopulmonary

Ann & Robert H. Lurie Children's Hospital of Chicago; Chicago (IL); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Paid Time Off (PTO)

Paid Holidays and Paid Parental Leave

403(b) with a 5% employer match

Job summary

Ann & Robert H. Lurie Children’s Hospital of Chicago is seeking an Administrative Assistant to support the Cardiopulmonary department. You will manage schedules, coordinate patient visits, and assist families in navigating the hospital system.

The role requires at least two years of office experience, strong communication skills, and proficiency in Microsoft Office. A competitive benefits package accompanies base pay ranged hourly.

Qualifications

• High school diploma or equivalent required.
• Minimum of two years general office or administrative experience; hospital or physician office experience preferred.
• Proficiency in Microsoft Office Suite applications.
• Ability to operate standard office equipment and resolve standard problems.
• Excellent written and verbal communication skills.
• Ability to prioritize projects and strong problem solving skills.
• Demonstrated attention to detail, accuracy, and discretion.
• Ability to provide high level of quality customer service to patients, families, employees, leaders, and external vendors.

Responsibilities

• Schedules appointments and procedures for clinical staff.
• Procurement or dissemination of medical records, prior authorizations, and/or primary care referral information as needed to assure a successful clinical encounter.
• Coordinates complex patient visits involving multiple departments and providers, including appointments at affiliate organizations and outreach sites.
• Partners with central scheduling and registration teams to manage, via work queues or other methods, lists of patients in need of services.
• Functions as liaison between patients, families and the clinical team. Assists families in navigating the Lurie system.
• Collaborates with central registration to ensure patients have updated insurance information, prior authorization is initiated in advance of the rendered service, and referrals are obtained if appropriate.
• Other functions as assigned.

Skills

Microsoft Office

Office equipment

Communication skills

Prioritization

Problem solving

Attention to detail

Discretion

Customer service

Education

High School Diploma/GED

Job description

Ann & Robert H. Lurie Children’s Hospital of Chicago is seeking an Administrative Assistant to support the Cardiopulmonary department. You will manage schedules, coordinate patient visits, and assist families in navigating the hospital system.

The role requires at least two years of office experience, strong communication skills, and proficiency in Microsoft Office. A competitive benefits package accompanies base pay ranged hourly.