Clinical Administrative Assistant & Patient Coordinator

New Mexico Treatment Services LLC.; Espanola (NM); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vis

Basic Life and Voluntary LifeInsurance

Flexible Ancillary Options such as hos

A 401(k) with Employer Match

Generous PTO + 64 Sick Leave

12 Paid Holidays and 2 Floating Holl

Off on Sundays

Job summary

New Mexico Treatment Services, LLC is seeking a reception-focused administrator to maintain a welcoming, organized front desk and coordinate with patients and clinic staff. You will handle payments, schedule, check-ins, and daily administrative duties in a fast-paced healthcare setting.

The role emphasizes discretion, accuracy, and excellent communication as you support patient flow, documentation, and regulatory compliance in the intake process. High school diploma required.

Qualifications

• High school diploma or equivalent.
• Experience in administrative or clerical work.
• Ability to manage payments and deposits discreetly and accurately.

Responsibilities

• Obtain payments from patients at the reception window and communicate with the clinic administrator about overdue balances.
• Reconcile daily deposits with software reports of patient payments.
• Label and control patient urine samples for testing, including temperature checks.
• Track patients’ monthly urine drug screens and ensure once-a-month testing and admission screens.
• Answer and direct calls from the multi-line phone.
• Greet patients and inform them of messages or flags from staff.
• Maintain the reception area: clean, dust, and empty trash between cleanings.
• Enter changes in the central registry daily (dose adjustments, intakes, discharges).
• Assist program administrator with filing, typing, or other admin tasks.
• Keep admission packets and patient handbooks stocked for new admissions.
• Assist with collection and processing of urine drug screens per protocols and regulatory requirements.
• Keep inventory of urine bottles, gloves, and other supplies; order as needed.
• Open patient charts for prospective new patients and guide them through intake.

Skills

Administrative experience

Customer service

Communication skills

Attention to detail

Education

High school diploma

Tools

MS Office

Job description

New Mexico Treatment Services, LLC is seeking a reception-focused administrator to maintain a welcoming, organized front desk and coordinate with patients and clinic staff. You will handle payments, schedule, check-ins, and daily administrative duties in a fast-paced healthcare setting.

The role emphasizes discretion, accuracy, and excellent communication as you support patient flow, documentation, and regulatory compliance in the intake process. High school diploma required.