Patient Scheduling Specialist

New Mexico Orthopaedic Associates P C; Albuquerque (NM); On-site; USD 32,000 - 42,000; Full time

Job summary

New Mexico Orthopaedic Associates P C seeks a dedicated medical scheduling coordinator to manage patient appointments across specialties, process referrals, and complete new patient registrations. The role requires coordinating changes, sending reminders, and maintaining accurate demographics in a fast-paced clinic.

You will handle multiple applications, maintain confidentiality, and work with staff to ensure smooth patient flow while adhering to HIPAA guidelines.

Qualifications

• High School Diploma or GED required.
• Two years of medical scheduling experience preferred.
• HIPAA awareness and patient confidentiality knowledge.

Responsibilities

• Schedules, coordinates, and reschedules patient appointments per physician protocols.
• Responds to appointment requests via phone, text, website, and fax.
• Registers new patients and updates demographics in the system.
• Notifies staff of changes and sends reminders to patients and clinics.

Skills

Customer service

Critical thinking

Medical terminology

Office procedures

Multi-line phones

Bilingual English/Spanish

Education

High School Diploma or GED

Two years of relevant scheduling experience

Job description

New Mexico Orthopaedic Associates P C seeks a dedicated medical scheduling coordinator to manage patient appointments across specialties, process referrals, and complete new patient registrations. The role requires coordinating changes, sending reminders, and maintaining accurate demographics in a fast-paced clinic.

You will handle multiple applications, maintain confidentiality, and work with staff to ensure smooth patient flow while adhering to HIPAA guidelines.