Clinical Administrative Assistant III - Patient Care

Beth Israel Lahey Health; Needham (AL); On-site; USD 30,000 - 40,000; Full time

Job summary

Beth Israel Lahey Health's Needham Cancer Center in Needham, MA, seeks an Administrative Assistant III to support physicians and the care team. The role handles scheduling, referrals, new patient triage, and coordinating patient care with the team, along with front desk and phone duties.

This onsite position runs Monday through Friday, typically 8:30am–5pm or 8am–4:30pm, requiring precise data entry, calendar management, and professional communication to keep patient information organized and

Qualifications

• High School diploma or GED required; Associate’s degree preferred.
• 3-5 years related work experience required.
• Experience with computer systems including MS Office apps.

Responsibilities

• Answers and screens telephone calls; greets and directs patients, families, visitors and staff, providing information within scope of knowledge and authority.
• Updates patient demographic and insurance information; obtains referrals; schedules appointments using scheduling tools; coordinates ancillary appointments.
• Obtains patient information and materials from referral sources; prepares patient records; maintains records; liaises with other departments; handles confidential information.
• Maintains physician calendars; types correspondence and documents; transcribes letters; prepares materials for meetings and committees.
• Queues prescriptions for renewal and performs initial review of medication listings in the EMR (Web OMR).

Skills

Written communications

Oral communications

Customer service

Team work

Knowledge of policies/procedures

Education

High School diploma or GED

Associate’s degree

Tools

Microsoft Office

Outlook

Word

Excel

PowerPoint

Access

Job description

Beth Israel Lahey Health's Needham Cancer Center in Needham, MA, seeks an Administrative Assistant III to support physicians and the care team. The role handles scheduling, referrals, new patient triage, and coordinating patient care with the team, along with front desk and phone duties.

This onsite position runs Monday through Friday, typically 8:30am–5pm or 8am–4:30pm, requiring precise data entry, calendar management, and professional communication to keep patient information organized and