Clinical Administrative Assistant - Front Desk & Scheduling

Fresenius Medical Care; City of Syracuse (NY); On-site; USD 19,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Parental leave

Job summary

Fresenius Medical Care is seeking a dedicated Secretary/Receptionist to manage front desk activities in a clinical setting. You will greet patients, route calls, maintain confidentiality, and support admissions and scheduling to ensure smooth clinic operations.

The role requires solid Microsoft Office skills, good communication, and a professional, proactive attitude to assist patients and staff in a fast-paced healthcare environment.

Qualifications

• High School Diploma or GED required.
• Minimum 6 months relevant experience without a degree.
• 1-2 years related experience preferred.
• Experience with Microsoft Word, Excel and PowerPoint; good verbal communication skills.
• Pleasant telephone manner.

Responsibilities

• Answering telephone and routing calls to the appropriate person.
• Professionally greet all patients and guests and maintain a professional reception.Monitors the reception and waiting areas.
• Distributes incoming mail and ensures patient confidentiality is maintained at all times.
• Prepare and manage admissions data and organize patient travel and scheduling.
• Assist with medical appointment referrals, transportation coordination and scheduling.

Skills

Office procedures

Microsoft Office

Adaptability

Professional attitude

Communication

Resourceful

Organization

Multitasking

Customer service

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Fresenius Medical Care is seeking a dedicated Secretary/Receptionist to manage front desk activities in a clinical setting. You will greet patients, route calls, maintain confidentiality, and support admissions and scheduling to ensure smooth clinic operations.

The role requires solid Microsoft Office skills, good communication, and a professional, proactive attitude to assist patients and staff in a fast-paced healthcare environment.