Clinical Administrative Assistant - ENT

University Otolaryngologists; Athens (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Med/Dental/Vision

Paid Personal Time

Paid Holidays

401K

Paid STD/LTD/Life

Job summary

University Otolaryngologists in Athens, GA seeks a Clinical Administrative Assistant (ENT) to greet patients, answer calls, schedule surgeries, and manage PAT orders while ensuring EMR entries are accurate and timely.

You will coordinate pre-certifications, diagnostic tests, and travel with physicians; a Monday–Friday schedule (8:00 a.m. – 5:00 p.m.) with occasional overtime, and a comprehensive benefits package.

Qualifications

• At least 1 year of experience in a medical office environment.
• Excellent verbal and written communication skills.
• Experience with EMR practice management software; NextGen preferred.
• Proficient in Microsoft Office.
• Able to work well with physicians and staff.
• Compliant with HIPAA privacy and security regulations.
• Aware of OSHA standards and guidelines.

Responsibilities

• Greet patients and answer phones; return calls.
• Schedule surgeries and post-operative appointments; reserve facilities.
• Enter surgery information into the EMR.
• Complete surgery PAT form and related records.
• Schedule diagnostic tests and insurance pre-certifications.
• Travel to other facilities with the physician as needed.
• Perform chart reporting and maintain documentation.
• Handle faxes and correspondence; manage EMR desktop hourly.

Skills

Medical office experience

Communication skills

EMR NextGen

Microsoft Office

Interpersonal skills

HIPAA compliance

OSHA compliance

Tools

NextGen EMR

Microsoft Office

Job description

Description

If you are a highly motivated individual with a passion for providing excellent patient care, we encourage you to take a look at our Clinical Administrative Assistant (ENT) opportunity. We offer a competitive salary and benefits package, as well as opportunities for growth and advancement within our organization. This career opportunity has a Monday-Fridays work schedule.

Work Locations:

East Broad Street

Summary of Duties:

Responsibilities include greeting patients, answering phones, and returning calls, scheduling surgeries, reserving surgeries at the facilities, handling all PAT orders, scheduling diagnostic testing, handling all insurance pre-certifications for surgeries and diagnostic testing. Traveling to other facilities along with your physician.

Essential Functions:

• Ensure consents are signed electronically with the patient on the same day.
• Schedule surgeries and post-operative appointments with the patients.
• Enter surgery information into the EMR.
• Completion of the surgery PAT form and any additional information pertaining to the surgery.
• Schedule diagnostic tests.
• Handle insurance pre-certs/predeterminations as needed.
• Schedule Peer to Peer review calls at the request of the Pre-Cert department.
• Answer phone calls promptly and return calls in a timely manner.
• Manage EMR desktop hourly.
• Check faxes hourly and complete letters daily.
• Completion of all chart reports.

Competitive Pay & Benefits:

Med/Dental/Vision, Paid Personal Time, Paid Holidays, 401K, Paid STD/LTD/Life

Work Environmental:

Medical office environment. Mondays-Fridays | 8:00 a.m. – 5:00 p.m. Occasional overtime may be required

PM20

Requirements

Skills/Experience:

• Qualified applicant should have at least 1 year experience in a medical office environment.
• Excellent oral and written communication skills required.
• Knowledge of EMR practice management software, NextGen preferred.
• Knowledge of Microsoft Office software required.
• Ability to establish and maintain effective working relationships with Physicians and all co-workers.
• Adheres to all HIPAA privacy and security regulations and guidelines.
• Must be aware of and comply with all OSHA standards and guidelines.