Clinical Administrative Assistant

University Hospitals; Concord (OH); On-site; USD 35,000 - 45,000; Full time

Job summary

University Hospitals in Concord, OH seeks a Clinical Administrative Assistant to support age-specific clinical operations, reception, and patient relations. You will manage records, facilitate unit communication, and handle supplies while maintaining a professional environment.

The role requires strong interpersonal and written/verbal communication, meticulous organization, and a commitment to PHI privacy and hospital values. On-site position with regular duties.

Qualifications

• High school diploma or GED required.
• Minimum 1+ year experience in a clinical setting with secretarial duties.
• Strong communication and interpersonal skills essential.
• Ability to handle PHI and maintain confidentiality.

Responsibilities

• Maintain patient records in written and/or electronic formats.
• Facilitate communication and efficient unit operations.
• Order supplies and manage inventory as needed.
• Demonstrate knowledge of resources and communication tools.
• Maintain reception desk awareness and professional demeanor.
• Build positive relationships with patients, customers and coworkers.
• Pursue self development and support a learning environment.
• Align with hospital mission and values.

Skills

Interpersonal skills

Communication skills

Organizational skills

Work ethic

Task management with minimal Super-Vis

De-escalation skills

Computer literacy

Education

High School Diploma or GED

Job description

Job Description - Clinical Administrative Assistant (260005TM)

Clinical Administrative Assistant - ( 260005TM )

A Brief Overview

Provides safe efficient age specific clinical, reception, communication and guest relations support using verbal, electronic, and written techniques to maintain the operations of the assigned area.

What You Will Do

• Maintains the patient record (in written and/or electronic format. Competency 7
• Facilitates communication and efficient unit/department operations. Competency 5, 6
• Orders supplies. Competency 5
• Demonstrates knowledge and use of available resources and communication tools. Competency 7
• Maintains awareness and control of reception desk and surrounding area. Competency 5,6
• Initiates and maintains positive relationships and professional demeanor with patients, customers and coworkers. Competency 1 & 2
• Takes responsibility for self -development and supports a learning environment. Competency 3
• Displays commitment to the mission of the hospital and its values. Competency 4

Additional Responsibilities

• Performs other duties as assigned.
• Complies with all policies and standards.
• For specific duties and responsibilities, refer to documentation provided by the department during orientation.
• Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.

Education

• High School Equivalent / GED (Required)

Work Experience

• 1+ years Of experience in a clinical setting with secretarial experience (Required) or
• 1+ years Experience in secretarial work (Required)

Knowledge, Skills, & Abilities

• Demonstrates strong interpersonal skills and excellent communication skills both written and verbal, as well as, exhibiting strong organizational skills and work ethic. (Required proficiency)
• Ability to complete tasks with minimal supervision. (Required proficiency)
• Ability to de-escalate tense situations in a calm and constructive manner. Good oral and written communication skills (Required proficiency)
• Proficient computer needs with the ability to grow and adapt to new technologies. (Required proficiency)

Physical Demands

• Standing Occasionally
• Walking Occasionally
• Sitting Constantly
• Lifting Rarely up to 20 lbs
• Carrying Rarely up to 20 lbs
• Pushing Rarely up to 20 lbs
• Pulling Rarely up to 20 lbs
• Climbing Rarely up to 20 lbs
• Balancing Rarely
• Stooping Rarely
• Kneeling Rarely
• Crouching Rarely
• Crawling Rarely
• Reaching Rarely
• Handling Occasionally
• Grasping Occasionally
• Feeling Rarely
• Talking Constantly
• Hearing Constantly
• Repetitive Motions Frequently
• Eye/Hand/Foot Coordination Frequently

Travel Requirements

• 10%