Clinical Admin Pro: EPIC, Scheduling & Patient Care

Cleveland Clinic; Cleveland (OH); On-site; USD 23,000 - 33,000; Full time

Job summary

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

The Clinical Administrative Assistant serves as a key point of contact for patients, physicians, and nurses in a fast-paced clinical

Qualifications

• High School Diploma or GED with 3 years of admin assistant experience or an Associate/Bachelor’s degree with 2 years’ experience.
• Healthcare setting experience and EPIC training/certification required.
• Experience with Electronic Medical Records and Microsoft Office Suite.

Responsibilities

• Serve as primary contact for patients, physicians and nurses in a fast-paced clinical environment.
• Manage high volume calls and EPIC communications, including MyChart messages and refill requests.
• Coordinate patient referrals, scheduling and clinic encounters; document patient matters for providers.
• Onboard staff, manage travel, recertifications, and assist with IT support as needed.
• Support department events, maintain schedules, and transcribe meeting minutes.

Skills

Communication

Attention to detail

Time management

Customer service

Microsoft Office

Education

High School Diploma or GED

Associate or Bachelor's Degree

Tools

EPIC

QGenda

MyChart

Outlook

Word/Excel/PowerPoint

Job description

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

The Clinical Administrative Assistant serves as a key point of contact for patients, physicians, and nurses in a fast-paced clinical