Clinical Admin Coordinator – Medical Scheduling & Support

Veterans Health Administration; Shreveport (LA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid time off

Parental leave

Federal health/vision/dental insurance

Job summary

First Roles at the Overton Brooks VA Medical Center in Shreveport, LA seeks a Medical Support Assistant to provide administrative medical support within a clinical team, handling scheduling, patient check-in, and order verification per VHA guidelines.

The MSA collaborates with primary care providers and other health professionals across clinic, inpatient, or call center settings. The role includes clerical duties, data accuracy, and adherence to national scheduling policies.

Qualifications

• Administrative medical support experience is preferred.
• Ability to interpret and verify provider orders according to scheduling guidelines.
• Familiarity with clinic operations and patient scheduling workflows.

Responsibilities

• Check patients in for appointments and schedule or re-schedule visits.
• Enter and monitor appointment status and wait lists; verify demographics and insurance.
• Process transfers and preauthorization requirements; support clinical team with workload credits.

Job description

First Roles at the Overton Brooks VA Medical Center in Shreveport, LA seeks a Medical Support Assistant to provide administrative medical support within a clinical team, handling scheduling, patient check-in, and order verification per VHA guidelines.

The MSA collaborates with primary care providers and other health professionals across clinic, inpatient, or call center settings. The role includes clerical duties, data accuracy, and adherence to national scheduling policies.