Administrative Assistant II, Outpatient Clinic

Sheppard Pratt; Frederick (MD); On-site; USD 28,000 - 31,000; Full time

Benefits offered by this job

Medical Benefits

Dental & Vision

403b retirement match

Generous PTO

Employee Assistance Program

Job summary

Sheppard Pratt seeks an administrative professional to handle client intake, payments, and front-desk duties in a fast-paced clinic setting.

You will schedule appointments, maintain patient records, and support medical staff with paperwork and electronic health records while upholding confidentiality and data integrity. A high school diploma is required; an associate degree and healthcare experience are preferred.

Qualifications

• High school diploma required; an Associate degree in business administration or related field preferred.
• 1–2 years of progressively more responsible administrative experience in a health care setting.
• Commitment to excellent customer service for clients and staff.
• Experience with computer systems and data software such as an Electronic Health Record and the ability to maintain client confidentiality and privacy.
• Strong attention to detail and ability to work quickly and efficiently.

Responsibilities

• Receive clinic clients; collect client co-payments; receive and route telephone calls.
• Schedule client follow-up appointments.
• Maintain client medical records in good order; file client information; process client and other administrative paperwork.
• Assist with maintenance of OMHC electronic health records.
• Maintain clinic facilities for optimal and secure functioning.
• Support medical staff with receipt, logging, and distribution of faxes, medical refills, pre-authorization requests, and delivered medications.

Skills

Customer service

Attention to detail

Multi-tasking

Teamwork

Education

High school diploma

Associate's degree in business administration

Tools

Electronic Health Record (EHR)

Data software

Job description

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following our Accessibility Accomodation for Applicants page.

Locations

Showing 1 location

• On-site
• Hourly Range : $20.60 USD to $22.28 USD
• Administrative
• Full-Time
• Requisition #: ADMIN012372

Description

What to expect.

Primary responsibilities include:

• Receive clinic clients; collect client co-payments; receive and route telephone calls
• Schedule client follow-up appointments
• Maintain client medical records in good order; file client information; process client and other administrative paperwork
• Assist with maintenance of OMHC electronic health records
• Maintain clinic facilities for optimal and secure functioning
• Support medical staff with receipt, logging, and distribution of faxes, medical refill, pre-authorization requests, and delivered medications
• Provide backup assistance to Intake and other administrative staff as warranted; (8) Complete insurance authorizations and eligibility checks

What you'll get from us.

At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer:

• A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation
• Comprehensive medical, dental and vision benefits for benefit eligible positions
• 403b retirement match
• Generous paid-time-off for benefit eligible positions
• Complimentary Employee Assistance Program (EAP)

This position has a pay range of $20.60 - $22.27/hr.

What we need from you.

• High school diploma is required. An Associates Degree in business administration or related field is preferred.
• Prior experience in a health care setting is preferred, but not required.
• Commitment to excellent customer service for clients and staff
• Work requires 1-2 years of progressively more responsible administrative experience
• Previous experience and aptitude with computer systems and data software such as an Electronic Health Record and the ability to maintain and protect client confidentiality and privacy is essential.
• Demonstrated attention to detail and ability to work quickly and efficiently
• Ability to multi-task in a high volume, extremely fast-paced health care business environment. Demonstrated willingness to take on varied responsibilities and work as part of a team to ensure the overall success of the Clinic. Excellent interpersonal skills and a sense of humor is a plus.

WHY SHEPPARD PRATT?

At Sheppard Pratt, we are more than just a workplace. We are a community of healthcare professionals who are dedicated to providing hope and healing to individuals facing life’s challenges. Join us and be a part of a mission that changes lives!

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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.