Health Care Center Assistant: Front Desk & Clinic Support

Planned Parenthood of Metropolitan Washington, DC, Inc.; Montgomery Village (MD); On-site; USD 33,000 - 39,000; Full time

Job summary

Planned Parenthood of Metropolitan Washington, DC, Inc. is seeking a Health Care Assistant to join our front desk and clinical teams at the Gaithersburg Health Center. You will greet clients, process registrations and payments, and support clinical staff in a fast-paced, patient-centered environment.

Responsibilities include collecting vital signs, performing basic on-site lab tasks, ensuring privacy, and assisting clinicians while maintaining orderly, compliant operations.

Qualifications

• High school diploma, GED or equivalent certification required.
• Certification as medical assistant preferred.
• Minimum 2 years of customer service or related experience preferred.
• Family planning experience preferred.
• Demonstrated ability to perform work accurately and with attention to detail.

Responsibilities

• Greet clients and visitors while maintaining a warm, professional environment.
• Process registrations, payments, and referrals per policy.
• Maintain clinic cleanliness and organize supplies.
• Perform vital signs and basic on-site lab tasks as required.
• Ensure patient privacy and accurate charting in EHR.
• Assist RN/clinician and coordinate scheduling.

Skills

Customer service

Attention to detail

Education

High school diploma / GED

Job description

Planned Parenthood of Metropolitan Washington, DC, Inc. is seeking a Health Care Assistant to join our front desk and clinical teams at the Gaithersburg Health Center. You will greet clients, process registrations and payments, and support clinical staff in a fast-paced, patient-centered environment.

Responsibilities include collecting vital signs, performing basic on-site lab tasks, ensuring privacy, and assisting clinicians while maintaining orderly, compliant operations.