Clinical Admin Assistant I — Ophthalmology

Bassett Healthcare Network; Village of Cooperstown (NY); On-site; USD 29,000 - 44,000; Full time

Benefits offered by this job

Paid time off

Medical, dental and vision insurance

Life insurance and disability

Retirement benefits

Job summary

Bassett Healthcare Network is seeking an Administrative Assistant I - Clinical to support clinical operations with confidential administrative tasks and scheduling across providers. The role requires strong communication, calendar management and EPIC/Microsoft Outlook proficiency in a patient-focused setting.

With 2+ years of administrative experience, you will handle calls, messages, dictation and coordination of appointments while maintaining patient privacy and professional standards.

Qualifications

• High School Diploma or GED required or preferred
• Minimum 2 years Administrative Assistant experience
• Administrative Assistant training preferred

Responsibilities

• Provides high quality and confidential administrative support to assigned providers.
• Screens and triages telephone calls in a positive, professional and helpful manner.
• Type memos, reports and correspondence accurately using necessary computer programs.
• Utilize EPIC and Microsoft Outlook to manage provider schedules and appointment flows.
• Maintain calendars for providers and coordinate paperwork for meetings, time off and travel.
• Schedule outpatient appointments and manage reminder and bump lists.
• Coordinate with departments and physicians for scheduling procedures and tests.
• Maintain patient confidentiality and professional communication with staff and patients.

Skills

Administrative support

Communication

Time management

Customer service

Confidentiality

Education

High School Diploma

Administrative Assistant training

Job description

Bassett Healthcare Network is seeking an Administrative Assistant I - Clinical to support clinical operations with confidential administrative tasks and scheduling across providers. The role requires strong communication, calendar management and EPIC/Microsoft Outlook proficiency in a patient-focused setting.

With 2+ years of administrative experience, you will handle calls, messages, dictation and coordination of appointments while maintaining patient privacy and professional standards.