Patient Care & Clinic Scheduling Specialist

101 Rogers Memorial Hospital, Inc.; Georgia; On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Health insurance

401(k)

Tuition reimbursement

EAP

Job summary

Rogers Behavioral Health is seeking a Clinic Support Coordinator II to perform administrative duties, serve as the first contact for patients, and assist with transition of care within a multidisciplinary team.

Requirements: Bachelor’s in human services or related field (or commensurate experience); 1–2 years in behavioral health or customer service; aggressive-patient management training within 60 days of hire.

Qualifications

• Bachelor’s degree in human services, psychology, social work, special education, or related field or commensurate experience.
• 1–2 years’ work experience in behavioral health or customer service.
• Formal training in management of aggressive patients (NCI) within 60 days of hire.

Responsibilities

• Performs administrative processes; first and last point of contact with patients.
• Registers and schedules patients; verifies insurance information.
• Handles check-in/check-out and medical record documentation.
• Maintains supplies and distributes mail/packages.
• Coordinates transition care and collaborates with treatment team on post-care resources.

Skills

Customer service

Telephone etiquette

Communication skills

Data entry

Education

Bachelor’s degree in human services

Job description

Rogers Behavioral Health is seeking a Clinic Support Coordinator II to perform administrative duties, serve as the first contact for patients, and assist with transition of care within a multidisciplinary team.

Requirements: Bachelor’s in human services or related field (or commensurate experience); 1–2 years in behavioral health or customer service; aggressive-patient management training within 60 days of hire.