Clinic Service Representative OBGYN

Henry Ford Health; Chesterfield Charter Township (MI); On-site; USD 33,000 - 42,000; Full time

Job summary

Henry Ford Health is seeking a Clinic Service Representative for the OBGYN department at the HFM Chesterfield Health Center in Chesterfield, MI. The role involves patient registration, insurance verification, and cash handling in a fast-paced clinic setting.

Responsibilities include check-in/out, preregistration, and discharge processes, with emphasis on accuracy and patient service. Strong computer skills and excellent interpersonal abilities are required in this team-oriented environment.

Qualifications

• Education: High School Diploma or equivalent.
• Demonstrated ability to work with detailed information and perform basic computer tasks.

Responsibilities

• Register patients and assist with face-to-face check-in/out, preregistration, and discharge.
• Verify insurance information and collect cash as required.
• Navigate the clinic information system and support teams as needed.

Skills

Interpersonal skills

Organizational skills

Multi-tasking

Computer literacy

Education

High School Diploma or equivalent

Job description

Job Description

Under general supervision follows standard operating procedures for all patient registration activities including patient reception, face-to-face check in and check out, preregistration, insurance verification, cash collections, chart reconciliation and patient discharge. Actively contributes to an organizational culture committed to the highest degree of service excellence standards to all customer groups.

Clinic Service Representative - OBGYN

Department

HFM Chesterfield Health Center - 30795 23 Mile Road - Chesterfield - MI - 48047

Work Schedule

Full-Time (40 Hours Per Week)

Qualifications:

Qualifications

EDUCATION AND EXPERIENCE REQUIRED: High School Diploma or equivalent. Required to perform calculations, complete forms, extensively utilize computer information system. Familiarity with clinic environment preferred. Demonstrated ability to work with detailed information. Requires interpersonal skills to deal effectively both over the telephone and in person with patients, visitors, medical staff, and other clinic and/or hospital personnel. Ability to perform a variety of tasks in a timely manner to meet clinic staff and patient needs. Ability to discuss with patients their general financial responsibilities and connect the patient with the Customer Service Center at the Corporate Business Office. Ability to work successfully in a fast-paced environment with frequent interruptions. Ability to work within a team setting and be supportive of team members. Successful completion of yearly competencies. Basic computer skills (i.e., knowledgeable opening software/email, navigate on keyboard, logging in and out of computer). Ability to work effectively with populations of diverse backgrounds and ages. Dependable and punctual. Strong organizational skills and ability to multi-task.