Onsite Clinic Admin & Scheduling Specialist

Mass General Brigham - Salem Hospital; Peabody (MA); On-site; USD 24,000 - 34,000; Full time

Job summary

North Shore Medical Center, Inc. in Peabody, MA is seeking a full-time, onsite Clinic/Practice Assistant. The position involves both administrative and clinical duties, with 40 hours per week, Monday through Friday, 7:30 AM to 5:30 PM, on-site support for a busy practice.

The ideal candidate has 2–3 years of office experience, healthcare admin background, and Epic experience; CMAA is preferred, with duties including scheduling, check-in/out, and patient communications.

Qualifications

• High School Diploma or Equivalent required.
• Can this role accept experience in lieu of a degree? No
• Certified Medical Administrative Assistant CMAA preferred
• Office experience 2-3 years required

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• File materials in patient folders and print appointment schedules.
• Process patient billing forms and scan documents to patient medical records/LMR.
• Call for patient medical records and laboratory test results.
• Open and distribute unit mail or faxes.
• Type forms, records, schedules, memos, etc., as directed.
• May be required to accept co-payments.
• Handle, screen, and/or take messages related to prior authorizations, provider questions, prescription refills, and test results.
• Acts as “Super User” for scheduling, registration, and billing systems.
• Provides assistance and training to others in these areas.
• May perform more complex or specialized functions (i.e., surgical scheduling, schedule changes/blocking) at a more advanced competency level.

Skills

Healthcare admin experience

Epic experience

Ambulatory/Outpatient experience

Primary Care experience

Education

High School Diploma or Equivalent

Job description

North Shore Medical Center, Inc. in Peabody, MA is seeking a full-time, onsite Clinic/Practice Assistant. The position involves both administrative and clinical duties, with 40 hours per week, Monday through Friday, 7:30 AM to 5:30 PM, on-site support for a busy practice.

The ideal candidate has 2–3 years of office experience, healthcare admin background, and Epic experience; CMAA is preferred, with duties including scheduling, check-in/out, and patient communications.