Clinic Scheduling & Operations Specialist

Caravel Autism Health, LLC; Iowa City (IA); On-site; USD 36,000 - 48,000; Full time

Job summary

Caravel Autism Health, LLC is seeking a Scheduling Specialist to be the clinic face for clients and families, coordinating start of service and managing scheduling changes for staff and clients. The role also covers general facilities support and daily clinic operations.

The ideal candidate will have at least one year of admin/customer service experience in medical or therapeutic settings, strong organization, and excellent communication skills. Compliance with HIPAA is essential.

Qualifications

• High school diploma or GED required.
• At least 1 year of comparable experience in medical/therapeutic admin or customer service.
• Excellent organizational skills with ability to multi-task and meet deadlines.
• Strong written and verbal communication; professional demeanor.
• Familiarity with HIPAA privacy and security rules.

Responsibilities

• Schedule and manage permanent schedules and variances.
• Greet clients and families; answer phones and route requests.
• Coordinate onboarding from meet & greet to first day.
• Support clinic operations, cleanliness, logistics, and supply management.
• Communicate with center and corporate support functions.

Skills

Organizational skills

Attention to detail

Verbal communication

Written communication

HIPAA knowledge

Education

High school diploma/GED

Job description

Caravel Autism Health, LLC is seeking a Scheduling Specialist to be the clinic face for clients and families, coordinating start of service and managing scheduling changes for staff and clients. The role also covers general facilities support and daily clinic operations.

The ideal candidate will have at least one year of admin/customer service experience in medical or therapeutic settings, strong organization, and excellent communication skills. Compliance with HIPAA is essential.