Clinic Scheduling & Operations Specialist

Caravel Autism Health; Spokane (WA); On-site; USD 23,000 - 30,000; Full time

Job summary

Caravel Autism Health in Spokane seeks a Scheduling Specialist to serve as the face of the clinic, coordinating staff and client scheduling, onboarding clients, and ensuring timely communication. You will greet families, answer phones, coordinate start of service with Intake, manage scheduling variances, and support center operations including logistics and supplies.

The role requires strong organization, attention to detail, professional communication, HIPAA awareness, and the ability to

Qualifications

• Must be a high school graduate/GED.
• At least 1 year of client/family experience in medical or therapeutic settings.
• Experience in administrative or customer service roles is preferred.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication; professional demeanor.

Responsibilities

• Schedule staff and client appointments; manage variances.
• Greet clients and families at clinics.
• Answer phones; forward requests and information.
• Coordinate onboarding with Intake from meet & greet to first day.
• Ensure timely flow of communication between clinic and corporate support.
• Support center operations: cleanliness, logistics, and supplies.
• Sit, talk, hear, type and write; lifting up to 35 pounds.

Skills

Strong organizational skills

Attention to detail

Excellent verbal and written iletişim

Initiative

Professionalism

HIPAA compliance knowledge

Education

High school diploma or GED

Tools

Multi-line phone systems

Office machines (copiers, postage, fax)

Job description

Caravel Autism Health in Spokane seeks a Scheduling Specialist to serve as the face of the clinic, coordinating staff and client scheduling, onboarding clients, and ensuring timely communication. You will greet families, answer phones, coordinate start of service with Intake, manage scheduling variances, and support center operations including logistics and supplies.

The role requires strong organization, attention to detail, professional communication, HIPAA awareness, and the ability to