Clinic Scheduling & Billing Coordinator

College of Pastoral Supervision and Psychotherapy; Pinehurst (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

The College of Pastoral Supervision and Psychotherapy is seeking a Clinic Office Assistant to manage appointment scheduling for physician follow-ups and coordinate with the Infusion scheduler to keep calendars aligned.

You will support provider schedules, handle copays and payments, answer basic billing questions, process medical records batches, and answer incoming calls, working with the New Patient Coordinator to schedule new patients.

Qualifications

• Associate degree preferred but not required.
• Three years in a physician’s office with scheduling and collections experience.
• Experience with the Epic EMR and medical terminology as a plus.
• Excellent communication and computer skills required.

Responsibilities

• Schedule physician follow-ups and coordinate with the Infusion scheduler to keep appointments in order.
• Maintain provider schedules according to On Call schedule.
• Collect copays and payments; answer basic billing questions.
• Process medical records batches and answer incoming calls.
• Collaborate with New Patient Coordinator to schedule new patients; cross-training may occur at Registration and New Patient Coordination.

Skills

Communication skills

Computer skills

Medical terminology

Insurance terminology

Customer service

Education

Associate degree preferred

Tools

Epic EMR

Job description

The College of Pastoral Supervision and Psychotherapy is seeking a Clinic Office Assistant to manage appointment scheduling for physician follow-ups and coordinate with the Infusion scheduler to keep calendars aligned.

You will support provider schedules, handle copays and payments, answer basic billing questions, process medical records batches, and answer incoming calls, working with the New Patient Coordinator to schedule new patients.