Clinic Scheduling & Administration Coordinator

Fayette Chamber of Commerce; Atlanta (GA); On-site; USD 42,000 - 54,000; Full time

Job summary

Children’s Healthcare of Atlanta is seeking an administrative/clinic support staff member to ensure efficient daily operations and safe patient care. You will handle scheduling, coordinate with clinical teams, and support billing and credentialing processes as needed.

The role requires strong communication, organizational skills, and proficiency in Microsoft Office; Epic experience is a plus. This on-site position supports a busy clinic environment in Atlanta, GA.

Qualifications

• One year of administrative/office management experience in a physician clinic setting preferred.
• Bachelor’s degree in Business or Healthcare is preferred.
• High school diploma or equivalent required.

Responsibilities

• Serves as primary contact for patient appointment scheduling; may collaborate with centralized teams.
• Maintains provider and resource schedules using Epic and system tools.
• Works to meet department and patient access goals and metrics.
• Coordinates with clinical teams to ensure information and resources for patient care.
• Reviews Epic InBasket messages, emails, and phone calls related to scheduling.
• Optimizes schedule utilization by managing recalls, wait lists, and referrals.
• Addresses patient communications via faxes, mail, calls, and forms.
• Performs general admin duties and meeting coordination for the department.

Skills

Verbal communication

Written communication

Organizational skills

Customer service

Interpersonal skills

Microsoft Office

Education

Bachelor's degree in Business, Healthcare, or related field

High school diploma or equivalent

Tools

Epic

Job description

Children’s Healthcare of Atlanta is seeking an administrative/clinic support staff member to ensure efficient daily operations and safe patient care. You will handle scheduling, coordinate with clinical teams, and support billing and credentialing processes as needed.

The role requires strong communication, organizational skills, and proficiency in Microsoft Office; Epic experience is a plus. This on-site position supports a busy clinic environment in Atlanta, GA.