Clinic Scheduler- PRN | Remote

Remote | Vail Health; Colorado; Hybrid; USD 28,000 - 34,000; Part time

Benefits offered by this job

Wellbeing reimbursement funds

403(b) contribution eligibility

Job summary

Vail Health is seeking a Clinic Scheduler to handle scheduling for patients and providers via our EHR system. The role involves answering calls, collecting patient demographics, and directing messages to appropriate teams while maintaining HIPAA compliance in a remote/Colorado setting.

The ideal candidate has 2 years of administrative experience, medical office exposure is preferred, and knowledge of medical terminology. Competitive hourly pay and duties reflect a dynamic healthcare environment.

Qualifications

• 2 years administration or similar experience preferred.
• Previous medical office experience preferred.
• Knowledge of medical terminology, HIPAA compliance and OSHA rules and regulations preferred.

Responsibilities

• Schedule medical appointments coordinating patients, providers, locations, payers.
• Answer calls professionally and schedule patient appointments.
• Obtain accurate patient demographics including contact and insurance details.
• Manage electronic requests via drop box and patient portals.
• Distribute faxes and assist with scheduling requests.

Skills

Administrative experience

Medical terminology

HIPAA compliance

Customer service

Job description

Remote, Colorado, Vail Health has become the world's most advanced mountain healthcare system. Vail Health consists of an updated 520,000-square-foot, 56-bed hospital. This state-of-the-art facility provides exceptional care to all of our patients, with the most beautiful views in the area, located centrally in Vail. Learn more about Vail Health here.

Some roles may be based outside of our Colorado office (remote-only positions). Roles based outside of our primary office can sit in any of the following states: AZ, CO, CT, FL, GA, ID, IL, KS, MA, MD, MI, NC, NJ, OH, OR, PA, SC, TN, TX, UT, VA, WA, and WI. Please only apply if you are able to live and work primarily in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.

About the opportunity:

The Clinic Scheduler is responsible for answering incoming phone calls, fielding questions about scheduling with providers, directing calls to appropriate parties, taking and distributing messages, and scheduling appointments.

What you will do:

Schedules medical appointments through coordination of patients, providers, locations, payers, etc. Receives and initiates calls to and from patients, providers, outside provider offices, while following established scheduling procedures and protocols. Appropriately schedules appointments, tests and/or procedures, leveraging the electronic health record (EHR) scheduling software. Promptly answers incoming calls in a professional manner and scheduling of patient appointments. Obtains patient demographics with accuracy to include but not limited to patient address information, telephone number and insurance information from the patient. Manages electronic requests through drop box and patient portals to schedule appointments. Distributes faxes helps manage needed requests. Role models the principles of a Just Culture and Organizational Values. Must be HIPAA compliant. This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.

What you will need: Experience:

• 2 years administration or similar experience preferred.
• Previous medical office experience preferred.
• Knowledge of medical terminology, HIPAA compliance and OSHA rules and regulations preferred.

PRN (POOL) benefits include:

Wellbeing reimbursement funds and 403(b) contribution eligibility.

Hourly Pay:

Hourly Pay: $20.67 - $24.37 USD $20.67 - $24.37

Source