HHSM Seasonal Clinic Scheduler | Remote

Remote | Vail Health; Colorado; Hybrid; USD 27,000 - 32,000; Full time

Benefits offered by this job

Parental leave

Housing program

Childcare reimbursement

Medical benefits

Dental benefits

Vision benefits

Tuition assistance

Student loan repayment

Life insurance

Disability insurance

Wellbeing allowance

Recreation discounts

Job summary

Vail Health in Colorado is seeking a Clinic Scheduler who handles incoming calls, schedules medical appointments, and coordinates with patients, providers and locations using the EHR system. This role emphasizes accurate patient demographics, HIPAA compliance, and courteous service.

Some roles may be remote; candidates must be able to live and work in listed states. Prior medical office experience and familiarity with medical terminology are preferred, with strong attention to detail and message

Qualifications

• 2 years administration or similar experience preferred.
• Previous medical office experience preferred.
• Knowledge of medical terminology, HIPAA compliance and OSHA rules and regulations preferred.

Responsibilities

• Schedules medical appointments through coordination of patients, providers, locations, payers, etc.
• Receives and initiates calls to and from patients, providers, outside provider offices, while following established scheduling procedures and protocols.
• Appropriately schedules appointments, tests and/or procedures, leveraging the electronic health record (EHR) scheduling software.
• Promptly answers incoming calls in a professional manner and scheduling of patient appointments.
• Obtains patient demographics with accuracy to include but not limited to patient address information, telephone number and insurance information from the patient.
• Manages electronic requests through drop box and patient portals to schedule appointments.
• Distributes faxes helps manage needed requests.

Skills

Administrative experience

Medical terminology

HIPAA compliance

OSHA rules

Job description

Remote, Colorado, Vail Health has become the world’s most advanced mountain healthcare system. Vail Health consists of an updated 520,000-square-foot, 56-bed hospital. This state-of-the-art facility provides exceptional care to all of our patients, with the most beautiful views in the area, located centrally in Vail. Learn more about Vail Health here . Some roles may be based outside of our Colorado office (remote-only positions). Roles based outside of our primary office can sit in any of the following states: AZ, CO, CT, FL, GA, ID, IL, KS, MA, MD, MI, NC, NJ, OH, OR, PA, SC, TN, TX, UT, VA, WA, and WI. Please only apply if you are able to live and work primarily in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.

About the opportunity:

The Clinic Scheduler is responsible for answering incoming phone calls, fielding questions about scheduling with providers, directing calls to appropriate parties, taking and distributing messages, and scheduling appointments.

What you will do:

Schedules medical appointments through coordination of patients, providers, locations, payers, etc. Receives and initiates calls to and from patients, providers, outside provider offices, while following established scheduling procedures and protocols. Appropriately schedules appointments, tests and/or procedures, leveraging the electronic health record (EHR) scheduling software. Promptly answers incoming calls in a professional manner and scheduling of patient appointments. Obtains patient demographics with accuracy to include but not limited to patient address information, telephone number and insurance information from the patient. Manages electronic requests through drop box and patient portals to schedule appointments. Distributes faxes helps manage needed requests. Role models the principles of a Just Culture and Organizational Values. Must be HIPAA compliant This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.

What you will need:

• 2 years administration or similar experience preferred.
• Previous medical office experience preferred.
• Knowledge of medical terminology, HIPAA compliance and OSHA rules and regulations preferred.

Education: N/A

License(s) and Certification(s): N/A

Benefits at Vail Health Include:

• Competitive Wages & Family Benefits: Competitive wages Parental leave (4 weeks paid) Housing programs Childcare reimbursement
• Comprehensive Health Benefits: Medical Dental Vision
• Educational Programs: Tuition Assistance Existing Student Loan Repayment Specialty Certification Reimbursement Annual Supplemental Educational Funds
• Paid Time Off: Up to five weeks in your first year of employment and continues to grow each year.
• Retirement & Supplemental Insurance: 403(b) Retirement plan with immediate matching Life insurance Short and long-term disability
• Recreation Benefits, Wellness & More: Up to $1,000 annual wellbeing reimbursement Recreation discounts Pet insurance

Hourly Pay: $19.69 - $23.21 USD $19.69 - $23.21

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