Triage Nurse | Remote

MedicalVirtual; Colorado; Hybrid; USD 46,000 - 73,000; Full time

Benefits offered by this job

Competitive wages

Parental leave

Housing programs

Childcare reimbursement

Health benefits

Tuition assistance

Paid time off

Retirement plan

Job summary

Vail Health in Colorado is seeking a Triage RN to support care coordination and triage patient calls using protocols to determine dispositions for emergency, urgent, and clinic visits.

The role involves assisting providers, documenting assessments, scheduling appointments, and ensuring HIPAA-compliant care. Prior nursing experience and a Colorado RN license are required for this position.

Qualifications

• 3 years clinical experience with patient care and administrative duties preferred.
• Knowledge of disease processes and HIPAA compliance required.
• Nursing assessment skills and OSHA rules knowledge are required.

Responsibilities

• Triages patient calls and portal messages to determine appropriate care disposition.
• Document symptoms, nursing assessments, advice, and patient responses.
• Coordinate and schedule same-day and future appointments.
• Support providers with triage protocols and standing orders as needed.
• Maintain accurate documentation in the electronic health record.

Skills

Clinical nursing experience

HIPAA compliance

Education

Colorado RN license

Job description

Remote, Colorado, Vail Health has become the world’s most advanced mountain healthcare system. Vail Health consists of an updated 520,000-square-foot, 56-bed hospital. This state-of-the-art facility provides exceptional care to all of our patients, with the most beautiful views in the area, located centrally in Vail. Learn more about Vail Health here . Some roles may be based outside of our Colorado office (remote-only positions). Roles based outside of our primary office can sit in any of the following states: AZ, CO, CT, FL, GA, ID, IL, KS, MA, MD, MI, NC, NJ, OH, OR, PA, SC, TN, TX, UT, VA, WA, and WI. Please only apply if you are able to live and work primarily in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.

About the opportunity

The Triage RN performs care coordination and professional nursing functions to assess the severity of the patient’s health concerns using protocols and algorithms in a manner that provides patient dispositions to emergency care, urgent care and/or clinic provider appointments within the scope of the licensed practice. The Triage RN will support providers in triaging patient phone calls and portal messages. The Triage RN will be part of a care coordination/clinical team supporting general care processes alongside the providers.

What you will do

• Evaluates and assesses patient’s health care needs based on patient’s signs and symptoms utilizing established triage protocols and guidelines.
• Participates in weekly huddles to review Key Performance Indicators (KPI).
• Ensured workflows are within KPI expectations (including call time limit)
• Obtains appropriate input and direction from the provider as needed to determine best clinical course of action and recommendations for specific patient health care needs.
• Accurately documents symptoms/complaints, nursing assessment, advice provided and patient/caller response.
• Follows policies, procedures, and protocols to ensure consistency and departmental effectiveness as well as improve health care outcomes of patients/callers and their access to appropriate health care
• Assists in quality improvement of program when requested by leadership.
• Coordinate and schedule same-day and future appointments on the provider schedules.
• Utilize standing orders, triage protocols and algorithms appropriately.
• Manage prescription refills per protocol.
• Participate in CPC+ Care Coordination team process.
• Provide patient education: e.g. chronic disease, preventive and family.
• Participates in Performance Improvement activities as assigned.
• Assures that pertinent medical information is forwarded to proper departments as needed for continuity of patient care.
• Documents in electronic health record (EHR), triage assessment, plan, implementation, and evaluation, follow-up.
• Role models the principles of a Just Culture and Organizational Values.
• Must be HIPAA compliant
• This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.
• It is intended to be an accurate reflection of the general nature and level of the job.

What you will need

Experience: 3 years clinical experience with applicable patient care and administrative duties preferred. Must have knowledge of disease processes, normal growth and development of all age groups required. Nursing assessment skills with/without visual inspection utilizing basic nursing theory required. Knowledge of medical terminology, medical equipment, HIPAA compliance and OSHA rules and regulations required.

Education: N/A

License(s) and Certification(s): State of Colorado Registered Nurse or valid compact state license required.

Benefits at Vail Health Include

• Competitive Wages & Family Benefits:
• Competitive wages
• Parental leave (4 weeks paid)
• Housing programs
• Childcare reimbursement
• Comprehensive Health Benefits: Medical Dental Vision
• Educational Programs: Tuition Assistance Existing Student Loan Repayment Specialty Certification Reimbursement Annual Supplemental Educational Funds
• Paid Time Off: Up to five weeks in your first year of employment and continues to grow each year.
• Retirement & Supplemental Insurance: 403(b) Retirement plan with immediate matching Life insurance Short and long-term disability
• Recreation Benefits, Wellness & More: Up to $1,000 annual wellbeing reimbursement Recreation discounts Pet insurance

Pay

Hourly Pay: $33.11 – $52.80 USD $33.11 – $52.80

Source