Patient Access Representative

Vail-Health-Hospital; Avon (CO); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Up to 5 weeks PTO in first year

403(b) with immediate match

Housing programs

Childcare reimbursement

Tuition assistance

Student loan repayment

Wellness reimbursement

Recreation discounts

Job summary

Vail Health in Avon, CO is seeking a Patient Access Representative to welcome and register patients, verify insurance, collect co-pays, and schedule appointments with professionalism. You will answer phones, maintain accurate records, and coordinate communication between patients, providers, and staff while delivering friendly, efficient service in a fast-paced healthcare setting.

This full-time, day-shift role offers competitive pay, PTO, retirement matching, and housing programs to support

Qualifications

• Customer service and clerical experience.
• Strong communication and organizational skills.
• Ability to multitask and work with technology systems.
• Healthcare or medical office experience preferred.

Responsibilities

• Welcome and register patients.
• Verify insurance and collect co-payments.
• Schedule appointments and procedures.
• Answer phones and assist with patient inquiries.
• Maintain accurate patient records and documentation.
• Coordinate communication between patients, providers, and staff.
• Deliver exceptional customer service in a fast-paced healthcare environment.

Skills

Customer service

Communication

Organizational skills

Multitasking

Technology systems

Clerical experience

Job description

Explore job opportunities at Vail Health

Patient Access Representative

New

Schedule

Schedule Full-time year-round Shift Days

Details

Company Colorado Mountain Medical Location Avon, CO Category Administrative/Clerical Clinical No Close Date October 5, 2026

Pay

Hourly $20.67 – $24.37 USD

Be the first friendly face patients see when they arrive for care. As a Patient Access Representative, you’ll help create a seamless, positive patient experience by assisting with registration, scheduling, insurance verification, and front-desk support.

What You’ll Do

• Welcome and register patients
• Verify insurance and collect co-payments
• Schedule appointments and procedures
• Answer phones and assist with patient inquiries
• Maintain accurate patient records and documentation
• Coordinate communication between patients, providers, and staff
• Deliver exceptional customer service in a fast-paced healthcare environment

What We’re Looking For

• Customer service and clerical experience
• Strong communication and organizational skills
• Ability to multitask and work with technology systems
• Healthcare or medical office experience preferred

Why Vail Health?

• Competitive pay
• Up to 5 weeks PTO in your first year
• 403(b) with immediate match
• Housing programs and childcare reimbursement
• Tuition assistance and student loan repayment
• Wellness reimbursement, recreation discounts, and more

Pay is based upon relevant education and experience per hour.