Clinic Scheduler

Orthopedic-Centers-of-Colorad; Colorado Springs (CO); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Generous PTO package and paid holidays

Company-paid life insurance and long 


long term disability insurance

Ability to purchase accident insurance

short and long-term disability 


Opportunities for internal training 


Annual stipend for continuing教育 in一定

Retirement Plan eligibility after one年

Most positions offer Monday – Friday

Job summary

Orthopedic-Centers-of-Colorad in Colorado Springs is seeking a Scheduler to coordinate patient visits, tests, referrals, and surgeries. You will obtain insurance pre-authorizations, verify coverage, document calls and notes in the EMR, and ensure efficient flow of information among patients, providers and facilities.

The role requires strong communication and organizational skills, HIPAA awareness, and the ability to handle sensitive data.

Qualifications

• High school diploma required.
• Minimum 2 years surgery scheduling/prior authorization experience.
• Excellent verbal and written communication skills.
• Effective customer relation skills, ability to organize and interpret data.
• Good judgment, tact, diplomacy and problem-solving ability.

Responsibilities

• Schedule patient visits, tests, referrals and surgeries.
• Obtain pre-authorizations from insurance carriers.
• Verify eligibility and benefits with insurance carriers.
• Document communications in the EMR with HIPAA compliance.
• Escort patients, obtain vitals, and manage check-in/check-out duties.
• Maintain productivity and communicate changes to the team.

Skills

Verbal communication

Written communication

Customer relations

Organizational skills

Problem solving

Education

High school diploma

Job description

SCHEDULER POSITION OVERVIEW:

Schedules patient appointments for visits, diagnostic tests, referrals and/or consults, and any surgical procedures. Will be responsible for obtaining referral and/or insurance authorization/pre-certification approvals from health plan or primary care physician office. Documents patient calls via electronic medical record phone notes. Financial responsibilities may include but are not limited to the following: verifying guarantor information and collection of any monies due at the time of service. Provides efficient flow of clinical information via paper and electronic medical records. Works closely with patients, providers, and hospital facilities.

SCHEDULER ESSENTIAL FUNCTIONS:

• Contact insurance carriers to verify patient's insurance eligibility, benefits and requirements.
• Request, track and obtain pre-authorization from insurance carriers within time allotted for medical services.
• Request, follow up and secure prior-authorizations prior to services being performed.
• Schedule patients for surgery, completing appropriate facility paperwork.
• Schedule patients for any required diagnostic tests prior to surgery (for example MRI, CT).
• Review patient medications and health history to determine pre-admission testing.
• Schedule appropriate medical and other clearances.
• Schedule patient for follow-up appointments and tests.
• Demonstrate and apply knowledge of medical terminology, high proficiency of general medical office procedures including HIPAA regulations.
• Communicate any insurance changes or trends among team.
• Maintains a level of productivity suitable for the department.
• Clearly document all communications and contacts with providers and personnel in standardized documentation requirements, including proper format.
• Escort patients to rooms, obtain vitals, perform check-in and check-out duties
• Other duties as assigned.

SALARY & BENEFITS:

$20.00-22.00 Per hour

• Medical, Dental and Vision Insurance
• Generous PTO package and paid holidays
• Company-paid life insurance and long term disability insurance
• Ability to purchase accident insurance, short and long-term disability insurance.
• Opportunities for internal training and development
• Annual stipend for continuing education in certain positions
• Retirement Plan eligibility after one year of service with eligibility in company profit sharing
• Most positions offer Monday – Friday work schedules

Requirements

SCHEDULER REQUIRED QUALIFICATIONS AND SKILLS:

• Education: High school diploma.
• 2 years surgery scheduling/prior authorization experience required.
• Must have excellent verbal and written communication skills.
• Requires effective customer relation skills, ability to organize and interpret data.
• Requires good judgment, tact, diplomacy, and ability to problem solve.

SCHEDULER DESIRED QUALIFICATIONS AND SKILLS:

• Previous neurosurgery scheduling experience preferred

SCHEDULER WORKING CONDITIONS:

• Typical business office environment
• Possibility of local travel
• Constant viewing of computer monitor, mousing and typing
• Frequent standing, walking and sitting
• Frequent stooping, lifting, carrying and pushing/pulling 10 pounds or more
• Occasionally lift and/or move up to 50 pounds
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, and ability to adjust focus
• Hours of business are Monday – Friday from 8:00 a.m. to 5:00 p.m. Must be able to work early, late and long hours, as needed, to meet the essential functions of the job