Surgery Scheduler

Advanced Pain Care, Inc.; Bastrop (TX); Presencial; USD 40 000 - 60 000; Tempo integral

Resumo da oferta

Advanced Pain Care, Inc. is seeking a Surgery Scheduler to manage the scheduling of surgeries, in-office procedures, and follow-up care.

The role involves confirming patient demographics, procedure details, and medical clearance, while coordinating with physicians and patients to ensure a smooth scheduling process. The ideal candidate will have at least a high school diploma with preferred one year of surgery scheduling experience in a healthcare setting, strong communication skills, and

Qualificações

• Requires a high school diploma or equivalent; one year of prior surgery scheduling experience in a healthcare setting highly preferred.
• Knowledge of Electronic Medical Records, insurance verification, medical terminology and surgical procedures. Outstanding customer service and communication skills a must.

Responsabilidades

• Schedule patients for surgery and complete necessary paperwork
• Confirm demographics, surgery date/time, and medical diagnosis
• Review pre-op instructions and medical clearance with patients
• Gather and verify insurance coverage and benefits
• Ensure all consent forms and paperwork are on file
• Answer inbound inquiries regarding surgeries
• Schedule follow-up appointments and health assessments
• Coordinate with physicians to manage the surgery schedule
• Coordinate medical clearance when needed
• Maintain regular attendance and adhere to policies

Conhecimentos

Communication

Attention to detail

Organizational skills

Customer service

Professionalism

Independence

Verbal communication

Written communication

Confidentiality

Formação académica

High school diploma or equivalent

Ferramentas

EMR knowledge

Computer literacy

Insurance verification

Knowledge of CPT/medical terminology

Descrição da oferta de emprego

Description

Job Summary

The Surgery Scheduler is responsible for all aspects of the surgical scheduling process, including surgeries, in-office procedures, follow up appointments and appropriate medical clearance.

Duties and Responsibilities

1. Schedules patients for surgery and completes necessary paperwork
2. Confirms patient demographics , surgery date and time and medical diagnosis
3. Reviews instructions with patients prior to surgeries, including medications, allergies, labs, health history, pre-op and post-op treatment plans
4. Gathers insurance information to confirm coverage and benefits
5. Ensures all paperwork is complete and on file for patients’ surgeries, including consent forms
6. Answers and responds to all incoming telephone inquiries regarding surgery
7. Schedules patients for follow-up appointments and other health assessments
8. Monitors surgery schedule and works directly with physicians to coordinate appointments
9. Coordinates medical clearance when necessary
10. Has regular and predictable attendance
11. Adheres to all Advanced Pain Care policies and procedures
12. Completes other duties as assigned

Knowledge, Skills and Abilities

• Clear and precise communication
• Accuracy and attention to detail
• Effectively manages day by organizing and prioritizing
• Applies tactful principles and practices of dealing with the public
• Practices safety habits
• Protects patient information and maintains confidentiality
• Knowledge of general medical terminology, CPT codes, medical insurance and managed care
• Knowledge of insurance verification and surgical procedures
• Computer and EMR knowledge
• Strong written and verbal communication skills
• Excellent interpersonal/customer service skills
• High degree of professionalism, tact and diplomacy
• Works independently

Requirements

Qualifications

Requires a high school diploma or equivalent; one year of prior surgery scheduling experience in a healthcare setting highly preferred.

Knowledge of Electronic Medical Records, insurance verification, medical terminology and surgical procedures. Outstanding customer service and communication skills a must.

Working Conditions

Environmental Conditions:

• Medical Office environment

Physical Conditions:

• Must be able to work as scheduled- typically Monday thru Friday 8:00am-5:00pm
• Must be able to sit and/or stand for prolonged period of time
• Duties involve moving materials, weighing up to 30 lbs.
• Required eye-hand coordination and manual dexterity sufficient to operate office equipment, etc.

Supervision

Reports to Scheduling Manager