Clinic Receptionist

CommonSpirit Health; Little Falls (MN); On-site; USD 32,000 - 42,000; Full time

Job summary

CommonSpirit Health is seeking a Clinic Receptionist to be the welcoming heart of our clinic, delivering a calm, efficient patient experience from check-in to discharge.

You will manage front-desk tasks, use EMR and billing processes, coordinate appointments and referrals, and provide compassionate service to diverse patient populations in a fast-paced setting.

Qualifications

• High school diploma or equivalent is required.
• Healthcare experience is preferred.
• Excellent interpersonal and communication skills are expected.
• Familiarity with electronic medical records and billing/insurance processes is a plus.

Responsibilities

• Handle patient check-in and check-out, scheduling, referrals, EMR use, and support billing/insurance tasks.
• Create a positive first impression during scheduling/registration.
• Answer phones, schedule appointments, and collect information during registration/scheduling.
• Assist with other clinic or administrative functions as needed.

Skills

Interpersonal skills

Technological proficiency

Customer service

Adaptability

Education

High school diploma or equivalent

Job description

Job Summary and Responsibilities

As a Clinic Receptionist, you will be the welcoming heart of our clinic, creating a comforting and efficient environment for every patient journey. Every day, you will expertly manage patient reception, coordinate essential administrative tasks, leverage technology for seamless operations, and thoughtfully guide diverse patient populations, ensuring they feel at ease and understand their care instructions. To be successful in this role, you will possess exceptional interpersonal skills, technological proficiency, genuine compassion for patient well-being, and an adaptable, patient approach to facilitating a positive experience for all.

• Patient check-in, check-out, scheduling, referrals, electronic medical records, administers and supports the clinic’s billing, and insurance functions, in accordance with internal standards and procedures, and regulatory requirements
• Instilling a favorable first impression and gaining the confidence of the patient during the scheduling/registration process
• Business related tasks including, but not limited to, answering phone calls, scheduling appointments, interviewing patients or their responsible party to obtain necessary information when completing the registration/scheduling process
• Assists with other business related functions as needed

Job Requirements

Required

• High school diploma or equivalent

Preferred

• Healthcare experience

Where You'll Work

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.