Clinic Receptionist

CHI; Dickinson (ND); On-site; USD 17,908 - 30,307; Full time

Job summary

CHI St. Alexius Health Dickinson, part of CommonSpirit Health, seeks a Clinic Receptionist to be the welcoming heart of the clinic, guiding patients through check-in, appointments, and care instructions.

You will handle records, payments, phone calls, and basic IT tasks using Meditech, Allscripts, Google Workspace and Microsoft Office, delivering compassionate service in a fast-paced environment. This role supports a high-volume clinic in Dickinson, ND, with opportunities to improve patient

Qualifications

• High School Graduate or equivalent.
• An equivalent combination of relevant education and/or experience.
• None, upon hire.

Responsibilities

• Establishes and maintains effective working relationships and outstanding customer service skills.
• Performs patient check-in at the time of the visit, interviews patients and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
• Copies/scan patient medical records, benefits/insurance information, and related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record system.
• Collects patient responsibility payments and answers routine patient insurance and billing inquiries.
• Answers phone calls, schedules appointments, ensures insurance coverage, and alerts patients as to what documentation is needed, including details associated with time-of-service payment schedules.

Skills

Interpersonal skills

Technological proficiency

Customer service

Education

High School Graduate or equivalent

Tools

Meditech

Allscripts

Google Workspace

Microsoft Office

Job description

Job Summary And Responsibilities

As a Clinic Receptionist, you will be the welcoming heart of our clinic, creating a comforting and efficient environment for every patient journey.

Every day, you will expertly manage patient reception, coordinate essential administrative tasks, leverage technology for seamless operations, and thoughtfully guide diverse patient populations, ensuring they feel at ease and understand their care instructions.

To be successful in this role, you will possess exceptional interpersonal skills, technological proficiency, genuine compassion for patient well-being, and an adaptable, patient approach to facilitating a positive experience for all.

• Establishes and maintains effective working relationships and outstanding customer service skills.
• Performs patient check-in at the time of the visit, interviews patients and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
• Copies/scan patient medical records, benefits/insurance information, and related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record system.
• Collects patient responsibility payments and answers routine patient insurance and billing inquiries.
• Answers phone calls, schedules appointments, ensures insurance coverage, and alerts patients as to what documentation is needed, including details associated with time-of-service payment schedules.

Job Requirements

• High School Graduate or equivalent and
• An equivalent combination of relevant education and/or experience.
• None, upon hire

Preferred

• experience with Meditech, Allscripts, Google Workspace and Microsoft Office

Where You'll Work

CHI St. Alexius Health Dickinson, part of CommonSpirit Health, a national nonprofit health system based in Englewood, Colorado. The faith-based system operates in 18 states and includes 103 hospitals. Additional services offered within the system are: long-term care, assisted and residential living communities, community health services organizations, home health agencies, and numerous outpatient facilities.

Pay Range $15.75 - $22.24 /hour