Clinic Receptionist

CHI; Little Falls (MN); On-site; USD 22,000 - 31,000; Full time

Job summary

CommonSpirit Health is seeking a Clinic Receptionist to be the welcoming heart of our clinic in Little Falls, MN. You will manage patient check-in/check-out, scheduling, and registration while coordinating referrals and EMR records to ensure accurate care pathways.

The role requires strong interpersonal skills, comfort with technology, and a compassionate, patient-centered approach to help diverse populations feel at ease and understood during their visit.

Qualifications

• High school diploma or equivalent.
• Healthcare experience preferred.
• Experience with EMR and billing software is a plus.

Responsibilities

• Check-in and check-out patients and schedule appointments.
• Coordinate referrals and manage EMR records.
• Assist with billing and insurance tasks in line with procedures.
• Answer phones and handle registration processes.

Skills

Interpersonal skills

Technology proficiency

Compassion for patients

Education

High school diploma or equivalent

Tools

Electronic Medical Records (EMR)

Billing software

Job description

Job Summary And Responsibilities

As a Clinic Receptionist, you will be the welcoming heart of our clinic, creating a comforting and efficient environment for every patient journey.

Every day, you will expertly manage patient reception, coordinate essential administrative tasks, leverage technology for seamless operations, and thoughtfully guide diverse patient populations, ensuring they feel at ease and understand their care instructions.

To be successful in this role, you will possess exceptional interpersonal skills, technological proficiency, genuine compassion for patient well-being, and an adaptable, patient approach to facilitating a positive experience for all.

• Patient check-in, check-out, scheduling, referrals, electronic medical records, administers and supports the clinic’s billing, and insurance functions, in accordance with internal standards and procedures, and regulatory requirements
• Instilling a favorable first impression and gaining the confidence of the patient during the scheduling/registration process
• Business related tasks including, but not limited to, answering phone calls, scheduling appointments, interviewing patients or their responsible party to obtain necessary information when completing the registration/scheduling process
• Assists with other business related functions as needed

Job Requirements

Required

• High school diploma or equivalent

Preferred

• Healthcare experience

Where You'll Work

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

Pay Range

$15.67 - $22.14 /hour