Clinic Receptionist

Americanmercyhomecare; Omaha (NE); Hybrid; USD 21,000 - 30,000; Full time

Job summary

CHI Health Clinic in Omaha, NE is seeking a Clinic Receptionist to create a welcoming and efficient patient experience. You will manage patient reception, handle essential administrative tasks, and use technology to support seamless operations.

The role requires excellent interpersonal skills, compassion, and adaptability to guide diverse patient populations through their visit. Schedule: Monday–Friday, 7:30 am to 4:00 pm.

Qualifications

• One year of customer service, clerical, or business-related experience.
• Strong interpersonal and communication skills.
• Ability to manage patient reception and administrative tasks with accuracy.

Responsibilities

• Perform patient check-in at time of visit and complete all paperwork for admitting.
• Answer phone calls and direct them appropriately.
• Schedule appointments according to office guidelines.
• Obtain accurate patient and insurance information, collecting copays and deductible amounts.
• Copy/scan patient access related materials into the electronic medical record.
• Prepare charts for patient appointments ensuring all information is complete.

Skills

Customer service

Clerical skills

Job description

Job Summary and Responsibilities

As a Clinic Receptionist, you will be the welcoming heart of our clinic, creating a comforting and efficient environment for every patient journey.

Every day, you will expertly manage patient reception, coordinate essential administrative tasks, leverage technology for seamless operations, and thoughtfully guide diverse patient populations, ensuring they feel at ease and understand their care instructions.

To be successful in this role, you will possess exceptional interpersonal skills, technological proficiency, genuine compassion for patient well-being, and an adaptable, patient approach to facilitating a positive experience for all.

• Perform Patient Check-in at the time of visit and complete all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.


• Answer phone calls and direct them appropriately.


• Schedule appointments according to office guidelines.


• Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.


• Copy/scan patient access related hardcopy materials (e.g.ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.


• Prepare charts for patient appointments making sure all necessary information is complete.

Schedule: Monday - Friday 7:30a - 4:00p

Job Requirements

Required

• One year of customer service experience, clerical, or business-related experience

Where You\'ll Work

From primary to specialty care, as well as walk-in and virtual services, CHI Health Clinic delivers more options and better access so you can spend time on what matters: being healthy. We offer more than 20 specialties and 100 convenient locations; with some clinics offering extended hours.