Clinic Receptionist

CommonSpirit Health; Harrison Point (TN); On-site; USD 22,000 - 30,000; Full time

Job summary

CommonSpirit Medical Group – Family Medicine – Harrison is seeking a Clinic Receptionist to be the welcoming heart of the clinic, ensuring a calm, efficient environment for every patient journey. You will manage patient reception, coordinate administrative tasks, and guide diverse patient populations with warmth and clear care instructions.

Key duties include patient check-in, scheduling, collecting copays, updating charts in the electronic medical record, and providing a courteous, supportive

Qualifications

• High School diploma or GED required at hire.
• Healthcare experience is preferred but not required.
• Experience with electronic medical records is a plus.

Responsibilities

• Check in patients at the time of visit and complete required paperwork.
• Answer phone calls and direct to appropriate staff.
• Schedule appointments according to office guidelines.
• Obtain accurate patient and insurance information, collect copays and deductibles.
• Scan or copy patient-related documents into the electronic medical record.
• Prepare charts for appointments with all necessary information.

Skills

Interpersonal communication

Customer service

Phone etiquette

Education

High School Diploma or GED

Tools

EMR software

Job description

Job Summary and Responsibilities

As a Clinic Receptionist at CommonSpirit Medical Group – Family Medicine – Harrison, you will be the welcoming heart of our clinic, creating a comforting and efficient environment for every patient journey.

Every day, you will expertly manage patient reception, coordinate essential administrative tasks, leverage technology for seamless operations, and thoughtfully guide diverse patient populations, ensuring they feel at ease and understand their care instructions.

To be successful in this role, you will possess exceptional interpersonal skills, technological proficiency, genuine compassion for patient well-being, and an adaptable, patient approach to facilitating a positive experience for all.

• Perform patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
• Answer phone calls and direct them appropriately.
• Schedule appointments according to office guideline.
• Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
• Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
• Prepare charts for patient appointments making sure all necessary information is complete.

Job Requirements

Required

• High School Graduate General Studies, upon hire or
• High School GED General Studies, upon hire

Preferred

• One (1) year of health care experience
• Electronic medical records experience

Where You’ll Work

CommonSpirit Medical Group (Mountain Management Services) is a leading provider of comprehensive office management services and affiliated physicians in Southeast Tennessee and North Georgia. Our award-winning, faith-based organization is dedicated to supporting the delivery of exceptional healthcare in the region. We are proud to be consistently recognized for excellence by organizations like U.S. News & World Report, PINC AI™, CMS, Healthgrades®, Leapfrog, and as one of the Best Places to Work in Tennessee. We are honored to be your trusted ally in health, dedicated to serving our community with compassion and excellence.

Pay Range

$15.67 – $22.14 /hour

We are an equal opportunity employer.