Clinic Receptionist

Catholic Health Initiatives; La Vista (NE); On-site; USD 22,000 - 31,000; Full time

Job summary

Catholic Health Initiatives seeks a Clinic Receptionist to greet patients and manage the front desk at CHI Health Clinic in La Vista, Nebraska. You will handle check-in, scheduling, and information collection to ensure smooth patient flow and accurate records.

The role emphasizes compassionate communication, strong organizational skills, and proficiency with EMR systems to support diverse patient needs and clinic operations.

Qualifications

• One year of customer service, clerical, or business-related experience.

Responsibilities

• Perform patient check-in and complete all paperwork for efficient admitting.
• Answer phone calls and direct to appropriate staff.
• Schedule appointments per office guidelines.
• Obtain accurate patient and insurance information, collect copays and deductibles.
• Copy/scan patient materials into the electronic medical record.
• Prepare charts for patient appointments with complete information.

Skills

Customer service

Interpersonal skills

Phone handling

Administrative tasks

Technology proficiency

Tools

EMR system

Job description

As a Clinic Receptionist, you will be the welcoming heart of our clinic, creating a comforting and efficient environment for every patient journey.

Every day, you will expertly manage patient reception, coordinate essential administrative tasks, leverage technology for seamless operations, and thoughtfully guide diverse patient populations, ensuring they feel at ease and understand their care instructions.

To be successful in this role, you will possess exceptional interpersonal skills, technological proficiency, genuine compassion for patient well-being, and an adaptable, patient approach to facilitating a positive experience for all.

• Perform Patient Check-in at the time of visit and complete all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.

• Answer phone calls and direct them appropriately.

• Schedule appointments according to office guidelines.

• Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.

• Copy/scan patient access related hardcopy materials (e.g.ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.

• Prepare charts for patient appointments making sure all necessary information is complete.

Schedule

Mondays - 8:30 AM to 5:00 PM

Tuesdays - 8:30 AM to 5:00 PM

Wednesdays - 11:30 AM to 8:00 PM

Thursdays - 8:30 AM to 5:00 PM

Fridays - 8:30 AM to 5:00 PM

Job Requirements

Required

• One year of customer service experience, clerical, or business-related experience

• None, upon hire

Where You'll Work

From primary to specialty care, as well as walk-in and virtual services, CHI Health Clinic delivers more options and better access so you can spend time on what matters: being healthy. We offer more than 20 specialties and 100 convenient locations; with some clinics offering extended hours.

Pay Range

$15.67 - $22.14 /hour

We are an equal opportunity/affirmative action employer.