Clinic Receptionist

CHI; Baudette (MN); On-site; USD 21,000 - 30,000; Full time

Job summary

CHI LakeWood Health in Baudette, MN is seeking a Clinic Receptionist to be the welcoming heart of the clinic, managing patient reception and essential administrative tasks with care.

You will use billing and scheduling tools, guide patients through care instructions, and maintain accurate records with attention to detail. Strong interpersonal and communication skills, compassion, and adaptability will help you create a positive patient experience in a rural community.

Qualifications

• High school diploma or equivalent required.
• Experience in healthcare billing or reception is plus.
• Strong interpersonal and communication skills required.

Responsibilities

• Coordinate copies of medical documentation and billing with third-party payers.
• File and enter billing for patients and analyze accounts for accuracy.
• Resolve routine billing inquiries and follow up on discrepancies.
• Review medical coding and enter patient charges into billing systems.
• Demonstrate excellent customer service and organizational skills.

Skills

Interpersonal skills

Technological proficiency

Customer service

Communication skills

Detail oriented

Organizational skills

Education

High school diploma or equivalent

Tools

Billing software

Job description

As a Clinic Receptionist, you will be the welcoming heart of our clinic, creating a comforting and efficient environment for every patient journey.

Every day, you will expertly manage patient reception, coordinate essential administrative tasks, leverage technology for seamless operations, and thoughtfully guide diverse patient populations, ensuring they feel at ease and understand their care instructions.

To be successful in this role, you will possess exceptional interpersonal skills, technological proficiency, genuine compassion for patient well-being, and an adaptable, patient approach to facilitating a positive experience for all.

• Coordinate copies of medical documentation with physician charges to support billing to third-party payers.
• File and enter billing for patients into system and analyzes patient accounts to ensure billing is accurate.
• Resolve routine patient billing inquiries and problems, handling follow-up questions from patients, resolving discrepancies or errors.
• Review medical coding as necessary and enters patient charges into billing applications.
• Must be detail oriented and have strong organizational skills.
• Demonstrate effective customer service and communication skills.

Job Requirements

Required

• High school diploma or equivalent

Preferred

• Healthcare experience

Where You'll Work

CHI LakeWood Health provides long-term care, family practice-clinic, 15-bed critical-access hospital, public health and assisted living services. Nestled in Baudette, MN, just minutes from Lake of the Woods and Zippel Bay State Park. Enjoy nature's playground, lake living, trails, unique shopping, and dining! We serve patients and their loved ones in Lake of the Woods County and the surrounding area. Check out the link for more info on Baudette, MN https://www.ci.baudette.mn.us/.

Pay Range

$15.67 - $22.14 /hour