Clinic Receptionist & Patient Care Concierge

CHI; Baudette (MN); On-site; USD 21,000 - 30,000; Full time

Job summary

CHI LakeWood Health in Baudette, MN is seeking a Clinic Receptionist to be the welcoming heart of the clinic, managing patient reception and essential administrative tasks with care.

You will use billing and scheduling tools, guide patients through care instructions, and maintain accurate records with attention to detail. Strong interpersonal and communication skills, compassion, and adaptability will help you create a positive patient experience in a rural community.

Qualifications

• High school diploma or equivalent required.
• Experience in healthcare billing or reception is plus.
• Strong interpersonal and communication skills required.

Responsibilities

• Coordinate copies of medical documentation and billing with third-party payers.
• File and enter billing for patients and analyze accounts for accuracy.
• Resolve routine billing inquiries and follow up on discrepancies.
• Review medical coding and enter patient charges into billing systems.
• Demonstrate excellent customer service and organizational skills.

Skills

Interpersonal skills

Technological proficiency

Customer service

Communication skills

Detail oriented

Organizational skills

Education

High school diploma or equivalent

Tools

Billing software

Job description

CHI LakeWood Health in Baudette, MN is seeking a Clinic Receptionist to be the welcoming heart of the clinic, managing patient reception and essential administrative tasks with care.

You will use billing and scheduling tools, guide patients through care instructions, and maintain accurate records with attention to detail. Strong interpersonal and communication skills, compassion, and adaptability will help you create a positive patient experience in a rural community.