Clinic Reception & Patient Scheduling Specialist

Stephenville-Medical-; Glen Rose (TX); On-site; USD 19,000 - 28,000; Full time

Job summary

SMSC is seeking a Receptionist to manage patient flow, greet and register patients, schedule appointments, and maintain accurate demographics and insurance data in the EPM system. You will handle payments, post co-pays, balance cash, verify insurance eligibility, support physicians and staff, and ensure HIPAA compliance while delivering friendly, professional service in a fast-paced clinic.

This full-time role requires a patient-focused approach, strong communication skills, and the ability to

Qualifications

• High School Diploma or equivalent
• Computer proficient
• 10 key by touch
• Working knowledge of general bookkeeping principals
• Working knowledge of insurance and various payers
• Working knowledge of ICD-10 codes
• Good communication skills; bilingual in Spanish a plus
• Ability to work in a stressful environment with sound judgment
• Ability to think rationally and reason logically
• Regular attendance, including after hours when required
• Strong customer service orientation
• Maintain confidentiality
• On-site during standard hours 8-5 and outside hours as needed

Responsibilities

• Greet and register patients; schedule appointments; update demographics and insurance in the system.
• Collect and post money for co-pays and private pay accounts; balance cash drawer daily.
• Provide courteous customer service to patients and staff.
• Process referrals and manage medical records/logs; ensure HIPAA compliance.
• Support clinic operations to maintain smooth patient flow.
• Attend monthly staff meetings and follow all clinic policies.

Skills

Communication skills

Bilingual Spanish

Education

High School Diploma or equivalent

Tools

10-key by touch

ICD-10 codes

Job description

SMSC is seeking a Receptionist to manage patient flow, greet and register patients, schedule appointments, and maintain accurate demographics and insurance data in the EPM system. You will handle payments, post co-pays, balance cash, verify insurance eligibility, support physicians and staff, and ensure HIPAA compliance while delivering friendly, professional service in a fast-paced clinic.

This full-time role requires a patient-focused approach, strong communication skills, and the ability to