Clinic Patient Services Specialist

Community Health Systems, Inc.; Tucson (AZ); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) with company match

Job summary

Community Health Systems, Inc. is seeking a Patient Services Representative to support front desk operations in a Tucson clinic. You will handle patient registration, insurance verification, appointment scheduling, and daily financial reconciliations within HIPAA guidelines.

The role requires strong communication, basic cash handling, and the ability to manage multiple tasks with attention to detail. A healthcare-related associate degree is preferred, and prior clinic experience is a plus; this

Qualifications

• Associate degree preferred in healthcare administration, business, or related field.
• 0-1 years of experience in a clinic or medical office is required.
• Experience in patient services, billing, or front desk operations preferred.

Responsibilities

• Register patients in the clinic EMR and ensure accurate information.
• Check patients in/out at front desk and post payments (copays, deductibles).
• Verify demographics and insurance eligibility; scan insurance cards at visits.
• Ensure consents and PHI forms are signed and completed.
• Schedule and manage patient appointments; document cancellations/reschedules.
• Assist with charge entry and daily charges after provider coding.
• Respond to patient inquiries by phone/email per guidelines.
• Monitor waiting areas for patient satisfaction and timely service.
• Conduct morning/afternoon lobby walk-throughs and report safety concerns.
• Provide general admin support to clinic staff and providers.

Skills

Medical terminology

Insurance processes

Communication skills

Multitasking

Attention to detail

HIPAA compliance

Cash handling

Problem-solving

Education

Associate Degree in Healthcare Administration, Business, or related field

Tools

EMR systems

Microsoft Office Suite

Job description

Community Health Systems, Inc. is seeking a Patient Services Representative to support front desk operations in a Tucson clinic. You will handle patient registration, insurance verification, appointment scheduling, and daily financial reconciliations within HIPAA guidelines.

The role requires strong communication, basic cash handling, and the ability to manage multiple tasks with attention to detail. A healthcare-related associate degree is preferred, and prior clinic experience is a plus; this