Clinic Patient Services & Billing Coordinator

Baptist; Columbus (MS); On-site; USD 32,000 - 45,000; Full time

Job summary

Baptist seeks a Coordinator-Customer Service to be the first point of contact for patients and visitors in the Oncology and Infusion clinic. You will coordinate office activities, assist with financial counseling, verify insurance, collect co-pays, schedule appointments, and support billing and compliance processes.

The role requires strong customer service skills, medical terminology knowledge, and experience in a physician practice.

Qualifications

• 1 year of experience in a physician practice or clinic.
• Collegiate or medical trade completion or Associates Degree may be required.

Responsibilities

• Verifies insurance and communicates with carriers/regulatory agencies for reimbursement.
• Performs daily and monthly close out procedures for internal controls and cash balancing.
• Maintains knowledge of co-pays, deductibles, and workers' compensation protocols for accurate billing.

Skills

Customer service

Communication skills

Medical terminology

Education

Associates Degree

Collegiate or medical trade completion

Tools

Windows applications

Job description

Baptist seeks a Coordinator-Customer Service to be the first point of contact for patients and visitors in the Oncology and Infusion clinic. You will coordinate office activities, assist with financial counseling, verify insurance, collect co-pays, schedule appointments, and support billing and compliance processes.

The role requires strong customer service skills, medical terminology knowledge, and experience in a physician practice.