Clinic Patient Care Specialist

Upstream Rehabilitation; Grants Pass (OR); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Annual paid Charity Day

Medical, Dental, Vision, Life, STD & L

3 weeks Paid Time Off + holidays

401K + company match

Job summary

BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, seeks a Patient Care Coordinator in Grants Pass, OR. This entry-level, full-time role supports clinic operations, front desk duties, patient intake, and coordination with the Clinic Director to ensure smooth daily functions.

The PCC-I position emphasizes welcoming patients, managing referrals, insurance verification, and payment collection, with opportunities to grow in a growing organization.

Qualifications

• High School Diploma or equivalent is required.
• Excellent customer service skills are essential.
• Ability to multitask, manage details, meet deadlines, and work with minimal supervision.
• Team player with strong time management and presentation skills.

Responsibilities

• Greet patients and maintain a welcoming front desk.
• Schedule referrals and patient visits from multiple channels.
• Verify insurance coverage for patients.
• Collect patient payments and manage front desk tasks.
• Maintain organized front office workspace and processes.
• Support clinic operations in collaboration with the Clinic Director.

Skills

Customer service

Multitasking

Time management

Presentation skills

Communication skills

Education

High School Diploma or equivalent

Job description

BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, seeks a Patient Care Coordinator in Grants Pass, OR. This entry-level, full-time role supports clinic operations, front desk duties, patient intake, and coordination with the Clinic Director to ensure smooth daily functions.

The PCC-I position emphasizes welcoming patients, managing referrals, insurance verification, and payment collection, with opportunities to grow in a growing organization.